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Medical Assistant – Heart Valve Clinic - (Full-Time/Days)

Bring your passion to Texas Health so we are Better + Together

Work location: Texas Health Dallas, 8200 Walnut Hill Lane, Dallas, TX 75231

Work hours: Full Time Days (8:00am – 4:30pm) Five 8-hour day shifts per week for 40 hours/week

Heart Valve Department Highlights:

+ Robust Structural Heart and Heart Failure Program.

+ A supportive team environment with opportunities for growth.

+ We strive to create an atmosphere of respect, integrity, compassion, and excellence for all.

+ Delivery of high-quality patient care through staff development.

Here’s What You Need:

+ High School Diploma or equivalent required.

+ Phlebotomy experience preferred.

+ MA - Medical Assistant certified or registered Upon Hire Required

+ CLIAFE Must comply with CLIA regulations regarding foreign education equivalency Req

+ One Year in a medical office Required

+ Registration experience preferred

+ Scheduling experience

+ Administrative skills

+ Positive interpersonal skills and ability to function in a fast-paced environment. Phlebotomy skills, minor lab test experience, familiar with medical terminology.

Skills

+ Ability to effectively communicate with staff and patients.

+ Interest in community and unhoused populations.

+ Demonstrated knowledge of examination, diagnostic and treatment room procedures.

+ Thorough knowledge of the meaning and use of medical terminology and abbreviations.

+ Demonstrated sound judgment and composure with the ability to take appropriate action in questionable or emergency situations.

+ Maintains a positive, caring attitude towards patients.

+ Good computer skills using a medical management application.

+ Possesses a strong work ethic and a high level of professionalism

What You Will Do

Care of Patient/Technical Skills:

+ Assists with flow of patients from waiting area to exam room, including height, weight, and head circumference

+ Obtain brief history from patients

+ Perform preparatory work on patients to ensure efficient use of the provider’s time

+ Draws blood and gives injections

+ Prepares specimens and orders lab work, interfaces with laboratory ensuring that all labs are reported in timely fashion

+ Maintains immunization documents

+ Records lab tests in logs

+ Stocks and cleans exam rooms daily

+ Facilitates disposal of biohazard materials

Workplace/Personal Accountability:

+ Maintains and enhances patient care/technical skills

+ Seeks assistance and supervision when performing unfamiliar tasks

+ Provides for patient safety

+ Communicates per department expectations.

+ Recognizes and communicates patient care concerns through established channels.

+ Complies with THR Human Resources Policies (ex. Attendance Punctuality, ID badge, Dress Code).

+ Takes action to reduce or eliminate patient risk

+ Accepts other duties as assigned.

+ Organized work in partnership with team members. Participates in department/THR community outreach activities.

Partnership/Teamwork:

+ Adapts to changing needs of unit: patient census, workload, and crisis situations

+ Functions as preceptor for new employees (if selected by Manager)

+ Demonstrates interpersonal relationship skills with patients, families, co-workers, physicians, all disciplines and other customers.

+ Flexes schedule to meet department/patient needs.

+ Adapts to changes in workload assignments to meet changing needs of the individual patient or the unit.

+ Accepts other duties, as assigned.

+ Organized work in partnership with team members. Participates in department/THR community outreach activities.

Front Office/Admission Specialist/Scheduling:

+ Enter patient information to ensure correct medical record and billing process flow efficiently.

+ Ensure proper consents are signed and remain compliant with proper documentation with regards to history of account.

+ Maintain a thorough understanding and possess the ability to clearly explain all forms used in the registration process.

+ Consistently enter notes documenting receipt of payment or attempt to collect payment.

+ Search the EAD for a patient’s medical record number before creating an account.

+ Uses two patient’s Identifiers to correctly identify the correct patients

+ Documents in comments or notes information necessary for communication to departments.

+ Assist with answering phone messages and follow up.

+ Notifies referring physician’s office of conflicts or issues when necessary.

+ Completes medical necessity checking on all appointments as required by policy and procedures.

Insurance Verification Specialist:

+ Responsible for pre-certification/authorization and insurance verification for all patients.

+ Research, follow up and resolve open & pending authorizations in a timely manner

+ Calculate cash estimates for patients on upcoming visits/ procedures.

+ Contact patients regarding financial obligations.

+ Obtain prior authorization for procedures.

+ Scanning medical documents into patient accounts.

Additional perks of being a Texas Health Certified Medical Assistant

+ Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

+ Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

+ Strong Unit Based Council (UBC).

+ A supportive team environment with outstanding opportunities for growth.

Entity Highlights:

For more than a half-century, Texas Health Hospital Dallas has been at the forefront of health care in North Texas. We’re an 875-bed, Magnet-designated, full-service hospital serving our community in and around Dallas since 1966. We specialize in cancer care, cardiology, neurosciences, women’s services, and emergency medicine, we’ve got it. Plus, we’re a renowned Level III neonatal intensive care unit, a Comprehensive Stroke and Bariatric Surgery Center of Excellence and provide wellness services, outpatient surgery and women’s imaging services. *Texas Health Dallas is a joint Commission-certified Comprehensive Stroke Center, a Level I Trauma Center, a Comprehensive Heart Attack Center, and a designated Magnet hospital. We’re a top choice in North Texas for cancer and emergency services, bariatric services, cardiac care and much more. As part of the Texas Health family and its 28,000+ employees, we’re one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch, and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.

If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together!

Learn (https://jobs.texashealth.org/why-texas-health/) more about our culture, benefits, and recent awards.

Do you still have questions or concerns? Feel free to email your questions to [email protected]

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Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.