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Job Title: Patient Liaison

Job Description

+ We are seeking a dedicated and experienced Medical Assistant/ Patient Liaison to join our team and enhance patient flow and experience. This role is integral in providing support to physicians and ensuring patients receive timely and accurate information about their treatment, symptoms, and prescriptions.

Responsibilities

+ Respond to patient inquiries via phone regarding treatment, symptoms, prescriptions, and other concerns.

+ Coordinate and set up tests requested by physicians, obtain necessary pre-authorizations, and communicate results to patients, including imaging and lab work.

+ Process prescription requests and refills through written, faxed, or electronic means.

+ Schedule outgoing referrals and send necessary chart information.

+ Request and scan medical records from other physician offices into Electronic Health Records.

+ Complete patient paperwork, such as worker’s compensation and FMLA forms, and document work in the Electronic Health Records system.

Essential Skills

+ Proficiency in using Electronic Health Records.

+ Experience in appointment scheduling and patient care.

+ Strong patient education and communication skills.

+ 3+ years of experience as a Medical Assistant.

+ Certified Medical Assistant (MA) certification.

+ Bilingual skills are a plus.

Additional Skills & Qualifications

+ Bachelor's degree preferred.

+ High School Diploma or equivalent required.

+ Experience in ophthalmology and strong computer skills.

Work Environment

+ The work schedule varies between 6:30 AM and 6:00 PM, depending on clinic needs, with rare early starts or late finishes. Training occurs at an administrative building in the Galleria for one day. You will work within a team of 8-24 individuals, each physician requiring eight clinic staff. The primary clinic is one of the busiest in Houston, seeing 100+ patients daily. Occasionally, you may support additional clinics in Cypress, Pasadena, and elsewhere, with mileage reimbursement for travel. The environment is extremely fast-paced, handling 80-100 patients daily. The dress code requires navy blue scrubs, short groomed nails, and hair tied back.

Pay and Benefits

The pay range for this position is $20.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Katy,TX.

Application Deadline

This position is anticipated to close on Aug 8, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.