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Job Description

Practice Manager MSH Adolescent Health Center FT Days

The SBHC Program Manager is responsible for the operations of six MSAHC School Based Health Centers operated by the Mount Sinai Adolescent Health Center (MSAHC). The SBHC Program Manager will administer the fiscal affairs, personnel management and daily operations in accordance with Mount Sinai Hospital and Ambulatory Care policy and procedures and applicable regulatory guidelines.

Reporting MSAHC Operations Manager, and with a dotted line to the SBHC Medical Director, the SBHC Program Manger works closely with liaisons from the Office of School Health in the NY Department of Education.

When fully staffed each SBHC has one medical provider, one mental health clinician/social, one health educator and one medical office specials who does registration, blood draws and point of care testing. The SBHC Program Manager is part of the SBHC Leadership which consists of the SBHC Medical Director, MSAHC Operations Manager, and the MAHC Supervisors Mental Health Clinicians/Social Workers and Health Educators

Qualifications

+ Associate Degree in Business Administration or related field; Bachelors degree preferred.

+ 5 years medical insurance experience including medical office administration, benefit verification.

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for this role is $80,000.00 - $91,052.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Non-Bargaining Unit, 408 - Ac Adolescent Health - MSH, Mount Sinai Hospital

Responsibilities

The SBHC Program Manager will be responsible for, but not limited to:

Personnel Management

In conjunction with the Medical Director, co-supervises and co-trains 7 Medical Office Specialists and provides retraining and in-servicing of staff on new procedures and protocols.

Assists in recruitment, hiring, orientation, development and performance management.

In conjunction with the SBHC leadership, manages staff schedules, ensuring the SBHC are staffed appropriately and there is coverage in all areas during office hours and helps to oversee the timely submission of timesheets for and employee leave records

Office Operations

Oversees daily operations and delegates authority to assigned staff as appropriate.

Back up operational functions as needed.

Responsible for expediting patient flow through the practice and ensure that patients are seen in a timely manner.

Addresses patient and staff concerns in consultation with SBH leadership.

Maintain liaison with all levels of administration, faculty, and/or outside organizations to coordinate day-to-day operations

In conjunction with the School Based Health leadership, assures overall compliance of all internal and external regulatory requirements including infection control and environmental safety

Assists SBHC Medical Director in leading performance improvement efforts that increase overall effectiveness of health center operations, improve patient experience and drive patient satisfaction.

Financial and Business Affairs

Monitors requisitioning of medical supplies, materials and equipment in a timely manner, tracks vendor payments and accounts payable.

In conjunction with the SBHC Medical Director, monitors practice productivity and quality metrics determined by the Mount Sinai Hospital Ambulatory Care and the Department of Education Office of School Health, prepares budget, operations and statistical reports.

Other duties as assigned.

About Us

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation Statement

Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $80000 - $91052 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.