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Program Coordinator - Adult & Special Services

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Program Coordinator - Adult & Special Services

Salary

$72,238.40 - $111,238.40 Annually

Location

State of Iowa - See Job Description, IA

Job Type

Full-time

Job Number

26-00249

Agency

427 Department of Inspections, Appeals & Licensing

Opening Date

07/29/2025

Closing Date

8/12/2025 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Catie Campbell; 515-281-3759

+ Description

+ Benefits

+ Questions

Job Description

The Iowa Department of Inspections, Appeals & Licensing (DIAL) is seeking a motivated and flexible

individual to join our team in the Health & Safety Division, Acute & Continuing Care Bureau as a Health Facilities Officer 1 for Adult Services within our Adult & Special Services Unit.

Who We Are

DIAL is a multifaceted regulatory agency charged with protecting the health, safety, and well-being of Iowans. DIAL’s Health Facilities Division is responsible for inspecting and licensing health care providers and suppliers to ensure the health and safety of vulnerable Iowans.

The Adult Services Program Coordinator position is responsible for overseeing the certification and licensure of assisted living programs, adult day services, elder group homes, and residential care facilities. The Program Coordinator is responsible to ensure state standards are met for certification/licensure, coordinate, review, and communicate licensure/certification actions, and provide education and support to customers and staff.

At DIAL our mission is toAchieve Compliance Through Education, Regulation, and Due Process for a Safe and Healthy Iowa. To accomplish our Mission, the individual selected for this position will provide regulatory oversight to assisted living programs, adult day services, elder group homes, and residential care facilities in a professional, courteous, non-intimidating and objective manner.

What We’re Seeking

The successful candidate for the fast-paced and multi-faceted Health Facilities Officer 1 position is a self-starter. The position reports directly to the Adult & Special Services Unit Manager. The position requires occasional state-wide, overnight travel up to three nights per week, on a quarterly basis, and is either based from your home domicile or the DIAL office if located in/around Polk county.

Desired qualifications include:

+ Experience working in a residential facility setting.

+ Ability to work independently from a home-based setting while maintaining the timelines and goals of the Department

+ Conducting business in a professional, courteous and approachable manner

+ Displays high standards of professional and ethical conduct

+ Commitment to providing a high-quality service

+ Ability to address and listen to others in respectful manner

+ Possesses a high level of organizational skills and is process-driven

What You’ll Do

You will be an integral member the Adult & Special Services Unit, providing direct support to the Department’s Health & Safety operations by:

+ Ensuring efficient completion of regulatory oversight in assisted living programs, adult day services, elder group homes, and residential care facilities, including monitoring visits, re-certification surveys, revisits, complaint surveys, and dependent adult abuse investigations.

+ Providing recommendations regarding non-compliance with applicable State rules and processes

+ Ensuring accuracy of reports on all matters relating to actions for licensure/certification, complaint investigations, and revisits, so that a determination can be made regarding licensure or certification.

+ Providing education and support to survey staff, providers, and customers.

What We Offer

When you join DIAL, you help make Iowa safer and healthier while enjoying an outstanding benefits package! In addition to providing a positive work environment, we offer an excellent compensation package for our full-time employees, including:

+ Excellent pay and benefits package including health, dental, vision, flexible spending, and life insurance

+ Opportunities for salary increases following your first six months and annually thereafter

+ Biweekly vacation accrual and separate sick leave

+ Paid holidays (9 days per year)

+ Iowa Public Employee Retirement System (IPERS) Retirement Package

+ Optional 401A plan with employer contributions

+ Employee Discount Programs from a variety of vendors (vision, cellular, fitness, recreation, season passes, travel, counseling)

+ Retirement Investors Club (Employer Sponsored Retirement Plan)

+ Flexible Spending Accounts for health care and dependent care

NOTE: starting salary of $72,238.40 annually

For additional information on benefitsclick here (https://das.iowa.gov/sites/default/files/hr/Benefits\_at\_a\_Glance.pdf) . Excited to pursue the next step in your career? Apply today!

Background check required.

Minimum Qualification Requirements

Graduation from an accredited four year college or university with a bachelor's degree in nursing, social work, psychology, counseling, rehabilitation, nutrition, public health, or business, public or health administration, or licensure as a registered pharmacist, registered nurse or registered dietician,and experience equal to three years of full-time work in administrative, consultative, or technical areas involving the investigation or evaluation of situations, conditions, or operating policies or procedures of hospitals or other health care and habilitation facilities;

OR

a combination of education and experience, substituting thirty semester hours of graduate coursework in one of the areas of qualifying education for one year of full-time qualifying experience, to a maximum substitution of two years;

OR

a combination of education and experience, substituting one year of qualifying full-time experience for each thirty semester hours of qualifying education, to a maximum substitution of four years;

OR

employees with current continuous experience in the state executive branch that includes experience equal to twelve months of full-time work as a Health Facilities Surveyor.

For additional information, please click on thislink to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/class\_and\_pay/JobClassDescriptions/HealthFacilitiesOfficer1-04524.pdf)

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

+ Yes - I understand and agree.

+ No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

+ No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

+ Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Have you graduated from an accredited four year college or university with a bachelor's degree in nursing, social work, psychology, counseling, rehabilitation, nutrition, public health, or business, public or health administration, or licensure as a registered pharmacist, registered nurse or registered dietician?IF YES

How many years do you have of full-time work experience in administrative, consultative, or technical areas involving the investigation or evaluation of situations, conditions, or operating policies or procedures of hospitals or other health care and habilitation facilities?

+ Not applicable – I do not have a Degree or licensure in the identified areas

+ No work experience in the identified areas

+ Less than two years of experience in the identified areas

+ Two years to less than three years of experience in the identified areas

+ Three or more years of experience in the identified areas

04

How many years do you have of combined full time professional work experience in administrative, consultative, or technical areas involving the investigation or evaluation of situations, conditions, or operating policies or procedures of hospitals or other health care and habilitation facilitiesAND/ORGRADUATE level (post bachelor's degree) course work in nursing, social work, psychology, counseling, rehabilitation, nutrition, public health, or business, public or health administration, or licensure as a registered pharmacist, registered nurse or registered dietician?

30 semester hours equals one year of experience. Applicants may substitute a MAXIMUM of 60 semester hours (2 year) ofgraduatelevel course work in the designated areas and must have at least one year of the required experience.

+ I do not have any of the combined graduate level education and/or experience in the identified areas

+ Less than two years of the combined graduate level education and/or experience in the identified areas

+ Two years to less than three years of the combined graduate level education and/or experience in the identified areas

+ Three or more years of the combined graduate level education and/or experience in the identified areas

05

How many years do you have of combined post high school education in nursing, social work, psychology, counseling, rehabilitation, nutrition, public health, or business, public or health administration, or licensure as a registered pharmacist, registered nurse or registered dieticianAND/ORfull time professional work experience in administrative, consultative, or technical areas involving the investigation or evaluation of situations, conditions, or operating policies or procedures of hospitals or other health care and habilitation facilities? ?

One year of full time experience in the identified areas equals 30 semester hours of post high school education.

+ I do not have any of the combined post high school education and/or experience in the identified areas

+ Less than three years of combined post high school education and/or experience in the identified areas

+ Three years to less than five years of combined post high school education and/or experience in the identified areas

+ Five years to less than seven years of combined post high school education and/or experience in the identified areas

+ Seven or more years of combined post high school education and/or experience in the identified areas

06

Are you a current State of Iowa employee - executive branch? IF YES - How many months of experience do you have in the classification of Health Facilities Surveyor for the State of Iowa?

+ I am not a State of Iowa Employee

+ No experience as a Health Facilities Surveyor

+ Less than 12 months of experience as a Health Facilities Surveyor

+ 12 or more months of experience as a Health Facilities Surveyor

Required Question

Employer

State of Iowa

Agency

427 Department of Inspections, Appeals & Licensing

Address

6200 Park Avenue; Suite 1

Des Moines, Iowa, 50321

Website

https://dia.iowa.gov/

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