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Position Description

Program Managers

NCR

National Capital Region

Headquarters in Herndon, VA

Are you looking for an IT oriented Program Manager position that supports Corporate mission daily and shares our culture based on a set of four values - Trust, Care, Innovation, Pride - that shape our individual behaviors and the way the company behaves.? Bring your expertise to this great opportunity in (NCR)National Capitol Region

This Serco opportunity supports the IT architecture for all DoD, Department of Defense government contracting in the NCR.

As a prime contractor, Serco provides IT Infrastructure management throughout the NCR.

You will lead a large team of IT Field Service, Cybersecurity, SMEs, Networking personnel, and other support personnel to collaborate closely with the customer for stable IT and Cloud environments. Our team manages multiple government contracts in cloud environments with providing Network administration, Help Desk, Cybersecurity and SME support for both the network and Engineering.

In this role:

You will apply your broad knowledge of IT and proven leadership skills in finance and cost management, and supplier management to field and sustain our current and future capabilities.

+ You will be responsible for lifecycle management systems. You will be the contract focal point for Integrated Product PIN Support (IPINS).

+ You will lead your team to provide high quality network and help desk support to our current and future organization.

+ You will manage contract budgets and staffing.

+ You will develop and manage customer and business partner relationships.

+ You will be responsible for all program-level strategic planning and proactively monitoring progress, resolving issues, and initiating appropriate corrective actions.

+ Other duties may be assigned. This position will report to a Director within the Business Units throughout all sectors.

Qualifications

To be successful in this role, you will have:

+ DOD Secret Security Clearance or the ability to obtain and maintain a DoD Secret Security Clearance which US Citizenship is required.

+ Bachelor’s degree in business administration, Business Management, or a related field related to the job description listed above.

+ At least five (5) years’ experience in U.S. DoD IT management with relevant experience within the last three (3) years related to the job description listed above.

+ At least five (5) years’ experience with business process optimization, strategic sourcing, supplier/subcontractor management, financial/cost management, field support, and readiness management.

+ Active Project Management Professional (PMP, PMI-ACP) Certification or if you are in the process of obtaining your (PMP, PMI-ACP) within the next six months please add your ID number to your profile or list it on your resume to include your validation dates or date of scheduled exam.

+ ITIL v3 Foundations Certification, please be able to provide your certification ID and your validation dates.

+ Be willing to travel up to 50%.

Additional desired experience and skills:

+ Demonstrated effectiveness leading large teams to achieve project results throughout all business sectors

+ Experience supporting geographically diverse teams.

+ Familiarity with IT technologies

+ Familiarity with DoD Government contracts within the NCR

Preferred or Additional desired experience, education, skills:

+ Former Military experience is preferred.

Benefits:

+ https://www.serco.com/na/careers/about-us

+ Relocation assistance may be available.

+ Per customer approval this position may be offered a hybrid schedule.

If you are ready to lead a world class global support team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Military Veterans and Spouses are encouraged to apply!

Serco Inc. is using this posting for the purpose of responding to a current and future proposals. We are seeking qualified candidates for the event of a current award or future contract award. This position is not currently funded/active. Should Serco be awarded the contracts, and you meet the qualifications of the position, you will be considered in the selection process.

In compliance with state and local laws regarding pay transparency, the salary range for this role is $93,000. to $180,000; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

Benefits:

https://www.serco.com/na/careers/about-us

Relocation assistance may be available.

Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco.

The contract is scheduled to be awarded early next year, so apply now to meet your future mission and team-mates.

Apply today to discover your place in our world!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco . If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see ourApplicant Privacy Policy and Notice (https://www.serco.com/na/privacy-policy) .

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected] .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

New to Serco?

Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup)

**ID** _70469_

**Recruiting Location : Location** _US-VA-Herndon_

**Category** _Operations Management_

**Position Type** _Full-Time_

**Security Clearance** _Other_

**Clearance Details** _Must be able to obtain and maintain a DoD Secret Level Security Clearance_

**Telework** _No - Teleworking not available for this position_

**Campaign** _LPAirForce_