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As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

Meijer Rewards

+ Weekly pay

+ Scheduling flexibility

+ Paid parental leave

+ Paid education assistance

+ Team member discount

+ Development programs for advancement and career growth

Please review the job profile below and apply today!

The Associate Manager, Customer Experience Technology is a leadership role in an agile environment, responsible for developing a high functioning team and coaching team members to support skills development and career growth. The Associate Manager is responsible for planning and managing all projects and budgets within assigned business areas to deliver business value. The Customer Experience organization within Meijer’s Technology department is responsible for all in-store customer-facing technology solutions. Within our Retail Technology team, our mission is to drive measurable value in the solutions we deliver for our store team and customers. We are the bridge between operations and technology with pillars of innovation, stability, continuous improvement, and radical ownership.

Position will follow our hybrid schedule: Monday-Wednesday in office, Thursday-Friday remote. Minimal travel may also be required.

What You'll Be Doing:

+ Managing one or more software development teams, including architects, developers, scrum masters and technical product owners.

+ Responsible for talent development, including active coaching to support team member’s technical and functional skills and career growth.

+ Develops resourcing strategies, allocating budget, staff (on-site, off-shore & vendor), tools and specialized support necessary for cost-effective implementation and successful projects.

+ Drives and maintains a technology roadmap that supports business objectives.

+ Ensures delivery of business value including strategy for support and participation in on-call rotation.

+ Manages strong relationships with business partners and external vendors.

+ Assesses project viability and recommends strategies and tactics to satisfy customer needs. Manages the execution and delivery of projects.

+ Provides direction to project teams and integrates activities with other IT functions to ensure successful implementation and support of project efforts.

+ Facilitates the removal of agile train blockers and impediments.

+ Ensures that application systems are developed and integrated in a way that complies with security and architectural standards and established methodologies.

+ Monitors and provides updates on the status of multiple, concurrent project efforts.

+ Responsible for team member staffing and selection.

+ This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.

What You Bring with You (Qualifications):

+ Bachelor’s degree in Computer Science, Computer Information Systems, Business Information Systems, Engineering or related discipline or equivalent work experience and technical training is required.

+ 5 years of experience working on a software development team.

+ Prior experience the retail industry. Experience with high availability systems and customer-facing (especially Point-of-Sale) applications is highly desirable.

+ Demonstrated ability to build and develop high performing teams.

+ Strong communication and interpersonal skills.

+ Experience with organizing, planning, and executing multiple large-scale projects.

+ Familiarity with managing budgets and understanding impact of financial decisions to P&L.

+ Knowledge of common software development frameworks with a deep understanding of agile development methodologies.

+ Involvement with building and/or implementing applications using new and emerging technologies.

+ Competent at presenting efficient and effective solutions to diverse and complex business problems.

We opened our doors more than 90 years ago with the goal of helping people provide for themselves and their family. Today we’re a multi-billion dollar retailer with more than 70,000 employees across six states. Our Midwest geography includes corporate offices in Grand Rapids, Michigan, plus manufacturing facilities, distribution centers and over 270 stores across Michigan, Illinois, Indiana, Kentucky, Ohio and Wisconsin.

Meijer is an Equal Opportunity Employer, fostering a diverse and inclusive workplace. We are committed to treating all persons with dignity and respect. Meijer's policy is to not discriminate because of any applicant or team member's race, color, national origin, sex, sexual orientation, gender identity or expression, pregnancy, religion, age, physical or mental disability, uniformed service or veteran status, or any other lawfully-protected classification. **If you have a disability and require a reasonable accommodation to complete any part of your application,** **please** **click** **here** **to submit your request** **. Submissions that are not seeking help to complete the application due to a disability will not be responded to.**