"Alerted.org

What you'll bring to the team

Scope of Job:

Fuses the fundamentals of entertainment stage management and company management practices, with

responsibility to lead, supervise, and take ownership of rehearsal processes and subsequent daily operation of

their assigned show venues or experience product. This role manages multiple performances and/or multiple

experiences each day with a focus on maintaining show quality, developing and motivating their cast and

crew, facilitating communication, administrative responsivities and creating a harmonious work environment.

M **ain Responsibilities:**

+ Serve as daily leadership supporting all show and experience production processes, maintaining theartistic and technical integrity of each.

+ Oversee assigned Entertainment sections of responsibility in the park, taking functional ownership ofthe area.

+ Proficient in all types of Entertainment within the assigned product. These areas include, but are notlimited to: atmosphere entertainment, costume character, and second stage shows.

+ Train in and be signed off to operate all Stage Manager tracks within your assigned area.

+ Complete administrative duties as assigned including but not limited to: scheduling, time keeping and payroll, performance tracking, daily show reports, show archiving and production book upkeep, updating of Standard Operating Procedures

+ Lead, coach, and develop cast and crew including but not limited to delivering show notes, maintainingperformance trackers, providing daily department and resort updates, setting team goals, and foster apositive guest experience with children as the primary focus.

+ Maintain consistent quality and processes for operation responsibilities such as rehearsal and showreports, morning start up notes, and other administrative duties as assigned.

+ Develops assigned team members through team building, praise, coaching, training, and discipline,providing accountability to Model Citizens for Resort-wide and department-specific policies andprocedures. Responsible for monitoring all employee performance trackers and issuing any correctiveaction at or beyond a Written Corrective Action.

+ Work with Entertainment Specialist to place orders, maintain consumables for operation, and completeother ordering duties as needed or assigned. Entertainment Stage Manager/Entertainment

+ Attend meetings as assigned, take notes and support Operations’ needs.

+ Work with Management to ensure a smooth transition from pre-production into rehearsals with StageManagers and/or be responsible for sitting in rehearsals.

+ Notes department deficiencies, creates an action plan to address, and leads improvement projects. Thisincludes upkeep within venues assigned and following up with park partners.

+ Be continued advocate for safety. Assist upkeeping risk assessments regularly.

+ Advocate and actively participate in maintaining a safe, fun, and professional work environment for allEntertainment teams by being an active and engaged leader.

Qualifications & Experience

+ **Background and Experience:** Minimum 2 years practical Stage Management experience or a similar combination of theme park/entertainment industry leadership experience.

+ Must have excellent organizational, problem solving and planning skills with the ability to handlemultiple projects and tasks simultaneously.

+ Knowledge of entertainment shows, event and experience logistics, including but not limited to: basictheatrical lighting and audio systems, basic playback control, theming and scenic familiarity, productionbooks, standard operational and safety procedures.

+ Demonstrate strong communication and organizational skills with proficiency in Microsoft Office Suite (Teams, Word, Outlook, Excel, PowerPoint)

Education:

+ Bachelor’s degree in theatre or related field or equivalent professional experience withinEntertainment/Theatre/Theme Park industry preferred.

People:

Managers and employees will have consistent communication and meetings with this role (i.e. schedules,payroll, and training). Promote and demonstrate LEGO and Merlin’s culture and core values through wordsand actions with Stage Managers leading by example. Ensure adherence to policies and procedures, effectivelymanaging and documenting employee relations.

Health & Safety:

Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), inline with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe workingprocedures for all work activities that they undertake, and they must not use any tools or equipment for whichthey have not been trained. Where incidents do occur, they must ensure that they are reported to their linemanager and must cooperate with any investigation as appropriate.

Managers/supervisors are responsible for all aspects of Health, Safety & Security within their team, in line withthe Group Policy (HS001). In particular, they must ensure that risk assessments have been carried out, thatsafe working procedures are in place for all work activities and that all employees in their teams are aware ofthe Group Health, Safety and Security Policy and their obligations under it. They must ensure that safeworking practices are monitored, and that risk assessments and procedures are reviewed regularly. Whereincidents do occur, they must ensure that they are investigated appropriately and that where necessary,corrective action is taken to ensure that such incidents are not repeated.

Physical Demands:

+ Ability to sit for sustained periods of time, to attend on-site and off-site meetings, perform paperworkactivities, travel and drive.

+ Intermittent and prolonged standing and walking to move about the park site and interact withemployees.

+ Finger dexterity sufficient to complete paperwork activities and to use a computer.

+ Visual acuity sufficient to read written materials, to complete paperwork activities, and to drive.

+ Hearing sufficient to communicate with individuals in person and by telephone.

+ Must be able to work in varying temperatures, climates inside and outside, as well as in direct andindirect sunlight.

Work Environment:

+ Various inside and outside locations with varying temperatures and floor surfaces.

+ Exposed to wet and/or humid conditions.

Other Job Requirements:

+ Performs other duties as assigned.

+ Must be willing to work flexible hours, including evenings & weekends to support Resort operations.

+ Attendance is a mandatory function of this job.

Pay Range

USD $21.50/Hr.

Submit a Referral (https://careers-na-merlinentertainments.icims.com/jobs/9365/entertainment-stage-manager/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834381883)

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

**Location (Country-State-City)** _US-FL-Winter Haven_

**Job ID** _2025-9365_

**Employment Type** _Part-Time_

**Offer/Contract Type** _At Will (US Only)_

**Location Name** _LEGOLAND Florida_