• Patient Care Coordinator

    University of Washington (Seattle, WA)


    Req #: 248103

     

    Department: UW MEDICAL CENTER HEART INSTITUTE CLINIC

     

    Posting Date: 07/29/2025

    Closing Info:

    Closes On 08/05/2025

     

    Salary: $4,347 - $6,223 per month

     

    Shift: First Shift

    Notes:

    As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-classified-staff-20210208.pdf)

     

    **UW Medical Center Heart Institute Clinic at Montlake** has an outstanding opportunity for a **full-time (100% FTE, 40 hours per week),day shift PatientCare Coordinator** to join our clinic!

    WORK SCHEDULE

    + Monday- Friday

    + Day Shift 800am-430pm **POSITION HIGHLIGHTS**

    + Conveniently located near public transportation

    + Make a difference for the patients and employees we serve

    + Opportunity to provide career growth **DEPARTMENT DESCRIPTION** The Heart Institute at UW Medical Center – Montlake provides a full range of heart healthcare and prevention services.Our services include general cardiology, cardiac diagnostic imaging tests and procedures, cardiac surgery, arrhythmia management and electrophysiology, interventional cardiology, structural heart services, advanced heart failure management, heart transplant and ventricular assist devices (VADs), adult congenital heart disease management, cardiac psychiatry, cardiovascular genetics and other advanced services. **RESPONSIBILITIES**

    + Acts as primary liaison for UWMC/UW Medicine and represent departmental physician(s) with the hospital, patient and family, referring physicians, outside agencies, staff from outside hospitals and general public by providing information and advice regarding UWMC hospital services

    + Uses effective oral and written communication with a variety of Health Care Professionals, patients and their advocates, hospital and clinic personnel both at UWMC and other medical facilities, representatives of insurance companies and other organizations related to the health care industry

    + May provide clinic charges for visit types, procedures, and surgeries to patients or prospective patients to the clinic. May provide estimated charges based on plan of care for purpose of patient deposits when patient is determined to be self-pay. This is done in conjunction with Financial Services and under the direction of the Health Services Manager, clinic Manager/Department Administrator

    + Contacts review organizations and insurance companies to ensure prior approval requirements are met before patients enter the system such as pre-authorization and referrals; present necessary medical information such as history, diagnosis, prognosis, and length of stay prior to admissions; provide specific medical information to financial services to maximize reimbursement to the hospital and physicians

    + Responsible for coordination of pre-admission tests and procedures

    + Schedules and communicates pre-op planning and preparation to patient. Sends appointment and other information to patients

    + Manages OR block time. Releases block time and requests elective OR time through the Surgical Services Website

    + Responsible for scheduling, rescheduling, and canceling surgeries on ESI scheduling system. Will monitor case order day prior to surgery and make any necessary changes **QUALIFICATIONS**

    + Bachelor's Degree in a medically related or public relations field AND TWO years of experience in a tertiary patient care setting involving interaction with a variety of medical services, contact with patients and families, interaction with physicians, and proficiency in medical terminology

    + Three years of Patient Support Service experience **OR**

    + An equivalent combination of education/experience **ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. **Become part of our team. (https://www.uwmedicine.org/jobs)** Join our mission to make life healthier for everyone in our community.

     

    University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.