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Description

SAIC is seeking a TACNET ISEA **Subject Matter Expert (SME) Team Manager** to join our **Network Engineering team in Norfolk, VA** . **This remote position requires that the ideal candidate is local to area in order to provide onsite presence during the week if needed.** The ideal candidate will interface with active-duty military personnel and US Government employees to provide top-notch repair support for United States Navy-related networks, including ADNS, ISNS, CANES, CENTRIXS, Legacy SCI, VIXS, WRBS, and associated applications. The role may require up to 10% travel, both domestic and international, and some off-hours support.

JOB DUTIES:

Team Leadership and Management:

+ Lead a diverse team of SMEs, focusing on their well-being, career growth, and equitable workload distribution.

+ Balance staff skills to meet mission requirements, ensuring qualified personnel support a 24/7 operation with our US Navy customer.

Professional Development:

+ Overseen continuous professional development for SMEs. Implement mentoring programs, identify skill gaps, and develop training plans aligned with individual career aspirations and TACNET objectives.

Certification and Compliance Coordination:

+ Coordinate with the PMO to ensure SMEs maintain up-to-date certifications and training, including annual refreshers, and comply with travel requirements.

+ Assist Coordinators with managing credentialing and information systems accounts necessary for SMEs to perform their duties.

Resource Management:

+ Efficiently allocate resources to staff efforts, ensuring optimal utilization and coverage across all operational areas.

Operational Excellence:

+ Maintain regular meetings with SMEs to gather feedback on their professional growth and well-being.

+ Update the SME Scores Dashboard on TNOM to reflect current SME experiences.

+ Communicate frequently with other TACNET managers about SME performance, gathering critical feedback for improvements.

Performance Analysis:

+ Analyze fleet events to identify underutilized/improvement opportunities for SMEs.

+ Provide detailed performance feedback to the TSS Functional Area Manager (FAM) for further development and mentoring of SMEs.

Qualifications

REQUIREMENTS:

+ Bachelor’s degree in business administration, Management, or IT related field and nine (9) years or more related experience; master’s degree preferred with seven (7) or more years of experience.

+ Must be a U.S. Citizen.

+ Must have an Active Secret Clearance to start.

+ Minimum of 4 years of experience in a leadership role managing teams in a technical or specialized environment.

+ Demonstrated ability to develop and implement professional development programs.

+ Strong project management skills, including resource allocation and performance evaluation.

+ Proficiency in using data analysis tools and performance dashboards.

+ Exceptional communication and interpersonal skills, with a proven record of providing constructive feedback.

+ Availability to manage after-hours team support and emergency response staffing needs.

+ Must be able to travel as needed for team development and operational oversight.

+ Flexibility to adjust work hours in accordance with team needs and global time zone differences.

+ Must have a current DoD IAT Level II certification such as CompTIA Security+ certification.

+ Must be able to obtain one additional certification such as CCNA, MCSA, MCSE, Linux+, VCP, or equivalent within 6 months of hire date.

DESIRED SKILLS:

+ PMP, Lean Six Sigma, or equivalent project management certification.

+ Experience in a defense, security, or similarly regulated industry.

+ Understanding of enterprise IT and cybersecurity fundamentals.

+ Knowledge of current training and certification requirements for defense contractors.

+ Experience with Microsoft Office and Windows OS in an enterprise environment. Familiarity with Excel, PowerPoint, Outlook, Word, SharePoint, and Database Software.

+ Familiarity with one of the following systems is a plus: CANES, ADNS, CENTRIXS, ISNS/ORT, ONE-NET, SCI-Networks, SUB-LAN, VIXS, WRBS, CND and SCIP-IWF.

Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

REQNUMBER: 2507973

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability