• Service Desk Attendant

    UnityPoint Health (Madison, WI)


    15263BR

    FTE: 1.0

     

    Shift: Weekdays, day shift.

     

    Compensation: $18.32+

     

    Hours Per Week: 40

     

    Weekends: No

     

    Benefit Eligible

     

    $1,500 SIGN ON BONUS!

     

    Experience Specialists reflect a commitment to UnityPoint Health’s FOCUS values and play a vital role in the experience of our patients, families and visitors. As a central point of contact, they create meaningful first and lasting impressions and serve as a liaison between patients/families/visitors and members of the health care team to address questions, provide non-medical information and to simply help patients/families/visitors navigate their healthcare experience.

     

    Why UnityPoint Health?

     

    At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

     

    Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:

     

    + Expect paid time off, parental leave, 401K matching and an employee recognition program.

    + Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

    + Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

     

    With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

     

    And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

     

    Find a fulfilling career and make a difference with UnityPoint Health.

    Required Qualifications:

    + High School or Vocational School graduate

    + Ability to demonstrate strong customer service skills.

    + Ability to effectively enter information into a variety of computer programs.

    Preferred Qualifications:

    + Previous medical office experience preferred.

    + Previous experience with an electronic health record or medical office software preferred.

    + Previous experience coding diagnoses and procedures with ICD09-CM and CPT preferred.

    + Knowledge of medical terminology, anatomy and physiology.

    EEO/M/F/D/V