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At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join the Broadridge team.

The Client Product Manager Securities Lending serves as the key link between clients, internal product teams, and delivery operations within our securities finance technology platform. Reporting to the Product Manager, this role ensures exceptional client satisfaction by overseeing the delivery and evolution of stock loan services and tools, aligning with the dynamic needs of agent lenders, broker-dealers, and beneficial owners.

The successful candidate will own the client relationship across their product lifecyclefrom onboarding and daily engagement to adoption, optimization, and enhancement. You will gather and interpret client requirements across trading, middle office, and regulatory workflows, and ensure those insights are reflected in product development and delivery strategy. This is a cross-functional role that requires knowledge of securities lending lifecycle management, trade support processes, and key market infrastructures.

Key Responsibilities:

Client Relationship Management

+ Own end-to-end responsibility for client accounts within the securities lending product suite.

+ Lead onboarding planning and day-to-day engagement, maintaining strong relationships across trading, middle office, operations, and technology teams.

+ Conduct regular service and product reviews with clients, addressing trade lifecycle issues, settlement breaks, recalls, and collateral optimization tools.

+ Resolve client inquiries related to SLAs, KPIs, trade exceptions, regulatory data, and reporting, partnering with internal support teams as needed.

Growth & Optimization

+ Identify opportunities for increased adoption of platform capabilities across pre-trade, trade execution, post-trade, and collateral management modules.

+ Monitor usage metrics, client engagement trends, and platform health to uncover upsell and cross-sell opportunities (e.g., CCP modules, automation tools, reporting enhancements).

+ Highlight best practices to clients in areas such as trade automation, SFTR compliance, and recall processing, ensuring they are maximizing product value.

+ Identify at-risk accounts and develop action plans to improve retention and reduce operational friction.

Data Analysis & Product Feedback

+ Analyze client behavior, exception trends, regulatory gaps, and feature utilization to recommend product improvements.

+ Collect and refine client requirements related to recall automation, allocation matching, CCP workflows, and fails reporting.

+ Translate these needs into user stories and partner with Product Managers for roadmap alignment.

+ Prepare actionable reporting on service delivery performance, platform usage, and client health metrics.

Cross-Functional Collaboration

+ Collaborate with product, development, QA, onboarding, client support, and infrastructure teams to ensure client needs are met across all phases of the trade lifecycle.

+ Participate in UAT planning and execution with clients for newly released or enhanced securities lending features.

+ Represent the voice of the client during sprint planning, backlog grooming, and feature prioritization.

Qualifications:

+ Bachelors degree in Finance, Business, Economics, or related field; advanced degree or product certifications are a plus.

+ 7+ years of experience in securities lending, stock loan middle office, collateral management, or fintech product delivery roles.

+ Solid understanding of the securities lending lifecycle including allocations, trade booking, recalls, returns, settlement, fails, and reporting.

+ Familiarity with industry platforms and standards (e.g., Broadridge Loanet, EquiLend, Pirum, DTCC, SFTR, SEC Rule 10c-1).

+ Demonstrated ability to manage complex client relationships and regulatory deliverables across global securities finance clients.

+ Experience working in Agile product environments, with a strong ability to translate market needs into technical requirements.

+ Excellent written and verbal communication skills, with experience presenting to client executives and internal stakeholders.

+ Strong analytical, project management, and organizational skills with attention to detail and client satisfaction.

Salary range $150,000.00- $180,000.00. Bonus Eligible.

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Please visitwww.broadridgebenefits.comfor more information on our comprehensive benefit offerings.

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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.

US applicants: Clickhere (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) to view the EEOC " Know Your Rights " poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [email protected] .

Broadridge Financial Solutions, Inc. (NYSE: BR) , is a global Fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference (https://www.broadridge.com/about/sustainability/) . Our unique culture is guided by the Service-Profit Chainthe idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications . A certified Great Place to Work, Broadridge is part of the S&P 500 Index, employing over 14,000 associates in 21 countries.

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Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive , and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success.

We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.