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Eaton’s Critical Power Solutions Division is current seeking a Strategic Accounts Project Coordinator to join our team. This position will be remote from a home office with preference to candidates in the East Coast or Central Time Zones.

The Strategic Accounts Coordinator is responsible for supporting the operations of strategic accounts within the organization. This customer-facing position involves coordinating and scheduling projects, ensuring that all customer site requirements are met, and facilitating effective communication between customers and internal teams. The role requires close collaboration with the field service team and other departments to ensure seamless project execution.

The expected annual salary range for this role is $83,250 - $122,100 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

+ Serve as the primary point of contact for customers, addressing their needs and ensuring satisfaction.

+ Facilitate communication between customers and internal teams to ensure alignment customer contractual goals are aligned.

+ Oversee and maintain contractual schedules, ensuring all milestones and deadlines are met.

+ Coordinate with the field service team and other departments to ensure resources are allocated efficiently.

+ Ensure all customer site requirements are understood and met, including compliance with safety and operational standards.

+ Provide regular updates to stakeholders with risks, and issues. Develop key relationships with key accounts and identify complex projects and customer requests

+ Address any field quality issues promptly and work with relevant teams to resolve them.

+ Attend customer meetings and contribute to planning and decision-making processes.

+ Review purchase orders, define billing forecast, an collaborate with credit to ensure accurate and timely invoicing

+ Provide timely, detailed and accurate reports on service work performed, product performance, and warranty liabilities to company expense and time allocation

+ Develop and maintain strong working relationships with customers, authorized service shops, other service organizations, and product business units to assure customer satisfaction.

Basic (Required) Qualifications:

+ Bachelors Degree from an accredited institution

+ Minimum of four (4) years of project coordinating or project management experience managing external customer projects

+ Must be legally authorized to work in the United States without company sponsorship.

Preferred Qualifications:

+ Minimum of five (5) years of project management experience managing external customer projects

+ East Coast or Central Time Zone preferred

Position Success Criteria:

+ Ability to travel up to 25% within the United States

+ Excellent written and verbal communication skills

+ Proven track record of demonstrating teamwork, time management, customer service skills, and ability to multi-task in an interrupt-based environment

+ Ability to apply project management methodologies and strategies to reduce potential project risk through the duration of the project lifecycle.

+ Consistent demonstration of planning, leading and communication of results

+ Strong collaborative skills; ability to successfully work in a matrix environment \#LI-LR1

The application window for this position is anticipated to close on August 8, 2025.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here (https://www.youreatonbenefits.com/candidates) for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.