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Your Role:

Assists Director of Sales & Marketing in developing and implementing the total Group sales and marketing strategy of the InterContinental Dominica Cabrits Resort & Spa, Six Senses La Sagesse Grenada, and the InterContinental Grenada (opening 2026) to ensure that Group revenue and room night sales goals are achieved; revenue, sales and marketing strategies are set; tactical plans are created and implemented; and that results are monitored and achieved.

Sells within their respective assigned territory.

Your Day to Day:

+ Selling territory – NE/SE/Canada and select key vertical accounts.

+ Targets group accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Proactively identifies, qualifies, and solicits new business to achieve personal and hotel revenue goals. Builds and strengthens relationships with existing and new customers to include but not limited to sales calls, entertainment, FAM trips, roadshows/tradeshows.

+ Handles incoming calls for group requests within established guidelines

+ Active solicitation in the re-booking of established customers

+ Regularly scheduled sales/service contacts by telephone or correspondence with assigned accounts

+ Active participation in industry and civic organizations representing opportunities for business

+ Arranging and conducting key on-property site inspections with clients, including entertaining to showcase the resorts.

+ Closes the best opportunities for the hotel based on market conditions and hotel needs.

+ Understands the overall market in which they sell - competitors’ strengths and weaknesses, economic trends, supply and demand, airlift, etc.

+ Direct the day-to-day activities of the group sales team, plan, organize, and assign work, develop and communicate strategies and goals. Advise staff of formal policies and procedures.

+ Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies. Alert management of potentially serious issues.

+ Create, train, and motivate the group sales team that is responsible for developing new accounts, maintaining existing accounts, and implementing sales strategies to achieve revenue goals and maximize profits for the hotel, while maintaining guest satisfaction.

+ Develop and maintain relationships with key clients in order to produce Group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services.

+ Achieve budgeted revenues and maximize profitability within all areas of responsibility. Drive the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans which support the overall objectives of the hotel. Produce monthly reports, sales forecasts and other required reports.

+ Develop hotel-level tactical sales plans and special programs that drive measurable, incremental occupancy, increase average rates, increase business volume during off-peak periods, increase banquet and catering sales, and enhance the image of the hotel in the local community. Monitor sales activities/performance to ensure actual sales meet or exceed established revenue plan.

+ Identify operational problems that impact the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department heads on solutions.

+ Analyze current/potential market and sales trends and coordinate all activities to maintain and increase revenue and market share through added business volume and increased rate. Create and develop special events and sales blitzes to showcase the hotel to potential clients.

+ Direct the business and sales activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.

+ Work closely with key contacts within the city to ensure constant, high-profile exposure of the hotel. Develop and maintain good relationships with officials and representatives of local community groups and companies, and attend out-of-town conventions to generate convention and group business.

+ Attend trade shows and major market events locally and nationally to promote new business and increase sales for the hotel.

+ Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments, hotel Executive Committee, and corporate/regional sales group.

+ Interact with outside contacts:

+ Guests – to ensure their total satisfaction

+ Airlines, wholesalers, corporate accounts, travel agencies, ad agencies within local, domestic and international markets – to ensure repeat business, follow up on events and generate new business

+ Other contacts as needed (Professional organizations, private clubs, community groups, local media)

Accountability:

+ Meets and exceeds individual revenue goals. Effectively manages customer budgets to maximize revenue and meet customer needs and identify opportunities to up-sell products and services throughout the sales process.

+ Build the department top line revenue by adhering to sales strategy guidelines set forth by the Director of Sales & Marketing and Director of Group Sales. Identifies revenue opportunities for the hotel based on the event profile.

+ Entertainment and travel required.

Key Skills & Experience:

+ Delphi experience required

+ Bachelor’s degree in Hospitality or related field; Marketing/Sales qualifications a plus

+ 5+ years’ experience in resort sales, preferably with 4- or 5-star/diamond properties

+ Proven track record of meeting sales targets

+ Established client base in the designated market

+ Experience selling Caribbean destinations

+ Demonstrated ability to drive revenue across resort operations

+ Strong communication and interpersonal skills, with professionalism in all interactions

+ Proficient in Microsoft Office (Word, Excel, PowerPoint) and relevant software

+ Technologically savvy; able to sell competitively in a luxury market

+ Ability to multitask in a fast-paced environment

+ Physically able to stand, move, lift up to 25 lbs, and handle objects as needed

+ Willingness to travel for tradeshows, conventions, etc.

+ May require a valid driver’s license.

+ Availability to work nights, weekends, or holidays

The ideal candidate is based in a major city on the East Coast

What We Offer

At IHG, we recognize that our leaders are the heartbeat of our hotel’s legacy. That’s why we offer a robust benefits and compensation package tailored to high-impact professionals:

+ The salary range for this role is $100,000 – 125,000.+ Bonus Eligibility

+ Medical, dental, vision, life, and disability insurance

+ Matching 401(k) retirement plan

+ Generous paid vacation, holidays, and wellness days

+ Global hotel discounts with IHG Employee Room Benefit Program

+ Most importantly — Room to Lead with Purpose and Grow with Passion

Our Promise of True Hospitality

At IHG, we’re guided by our promise of True Hospitality for Good—for our guests, our colleagues, our communities, and the planet. You’ll thrive here if you:

+ **Show We Care** – You listen, respond, and act with genuine empathy.

+ **Aim Higher** – You challenge the status quo and embrace strategic risk.

+ **Celebrate Difference** – You value diverse perspectives and inclusive leadership.

+ **Do the Right Thing** – You lead with integrity and humility.

+ **Work Better Together** – You collaborate across departments, cultures, and disciplines.

Our Promise of True Hospitality

At IHG, we’re guided by our promise of **True Hospitality for Good** —for our guests, our colleagues, our communities, and the planet. You’ll thrive here if you:

IHG is proud to be an Equal Opportunity Employer.** We celebrate diversity and are committed to building an inclusive environment for all—because **hospitality begins with humanity.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

**Important information** :

+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

+ If you require reasonable accommodation during the application process, please click here .

+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.

+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.