"Alerted.org

Hotel:

North Charleston Residence Inn

5035 International Boulevard

Front Desk Associate

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

What’s in it for you?

The **Atrium SPIRIT** is a belief in the power of **_Service_** _,_ **_Perseverance_** _,_ **_Inclusion_** _,_ **_Respect_** _,_ **_Innovation_** , and **_Teamwork_** to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

+ **Career Growth & Learning** – 40% of our management hires are internal promotions!

+ **Invest in Your Future** – 401(k) plan with company match.

+ **Comprehensive Health Coverag** **e** – Medical, dental, and vision insurance options.

+ **Paid Time Off & Vacation** – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations

+ **Perks That Fit Your Life** – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.

+ **Purpose & Impact** – Make a difference through Atrium’s community service and volunteer programs.

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Join Our Team at Atrium Hospitality – Where You’re Valued, Empowered, and Inspired

At **Atrium Hospitality** , we believe great experiences start with our people. That’s why we foster a positive, supportive culture built around six core values: **Service, Perseverance, Inclusion, Respect, Innovation,** and **Teamwork** . These values guide us in creating an exceptional environment — not just for our guests, but for our associates too.

Now Hiring: Front Desk Agent

Are you someone who loves meeting new people, creating great first impressions, and going the extra mile to make someone’s day? If so, we’d love to meet you.

We’re looking for **enthusiastic, people-focused individuals** to join our **Front Desk team** . This is more than just a job — it’s a chance to launch or grow your career in hospitality, surrounded by a team that supports you every step of the way.

What You’ll Do:

As a **Front Desk Agent** , you’ll be the face of our hotel — welcoming guests from around the world and helping to create unforgettable stays.

+ Greet and check in guests with a warm, engaging personality

+ Handle guest requests and resolve issues quickly with professionalism and care

+ Provide information about the hotel, local attractions, dining, shopping, and transportation

+ Assist guests with sending/receiving mail and packages

+ Be flexible and ready to support other guest service roles, including Shuttle Driver or Concierge Attendant, as needed

What You Bring to the Table:

+ A **high school diploma or equivalent**

+ A passion for **exceptional customer service**

+ Strong **verbal and written communication** skills with a friendly, outgoing approach

+ Comfort with computers and a willingness to learn our **Property Management System (PMS)**

+ Ability to **stand for the duration of your shift** and work a flexible schedule, including mornings, evenings, weekends, and holidays

Why Atrium Hospitality?

We’re proud to be recognized with **J.D. Power Awards** for our guest service excellence — and we know that starts with our team. We value every associate and provide the tools, training, and opportunities to help you grow personally and professionally.

This is your opportunity to build a meaningful career in hospitality with a company that truly cares about people.

Ready to make a difference every day? Apply now and become part of something special.

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_Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations._

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:

Service

We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.

Perseverance

We will be better today than we were yesterday.

Inclusion

We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.

Respect

We treat others the way we would like to be treated.

Innovation

We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.

Teamwork

Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.

In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.

Come grow with us!