• Patient Account Registrar

    Prime Healthcare (East Norriton, PA)


    Overview

     

    Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Suburban Community Medical Group is affiliated with Suburban Community Hospital, one of the nation’s “100 Top Hospitals” and “A” rated for patient safety. We offer incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

    Responsibilities

    The Patient Account Registrar position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Patient Account Registrar may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Patient Account Registrar may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines.

    Qualifications

    EDUCATION, EXPERIENCE, TRAINING

    1. Six (6) month's experience in an outpatient setting as a Medical Office Receptionist/Representative preferred; or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or six (6) months experience as a phone receptionist, health information associate or equivalent.

    2. High School diploma or equivalent.

    3. Excellent interpersonal, organizational and customer service skills are essential.

    4. Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment.

    5. Familiarity with an electronic practice management system is preferred.

    6. Experience with multi-line phones/ACD phones preferred.

    7. Medical terminology preferred.

     

    Employment Status

     

    Full Time

     

    Shift

     

    Days

     

    Equal Employment Opportunity

     

    Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf

     

    Connect With Us!

     

    FacilitySuburban Community Medical Group

     

    LocationUS-PA-East Norriton

    ID2025-218259

    CategoryAdmin

     

    Position TypeFull Time

     

    ShiftDays

     

    Job TypeNon-Exempt