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Description

Amazon is looking for an experienced risk leader for our Aviation Security Control Center (ASCC) in Erlanger, KY, who has specific expertise in security and global intelligence. You'll work at Amazon Air's Network Control Center (NCC), reporting to the Senior Manager, ASCC.

The ideal candidate will have experience in intelligence analysis, critical incident management, commercial aviation, or drone operations. You'll manage end-to-end coordination during large-scale events, security incidents, and air carrier escalations. You'll also produce and share tactical and strategic intelligence with our Aviation Security teams, Amazon Air leadership, Prime Air leadership, and our contracted aircraft operators to enable operations in new locations or during volatile conditions.

This position requires shift work, including nights, weekends, and holidays. You must be able to make sound decisions under pressure and handle sensitive threat information appropriately.

If you're ready to play a key role in safeguarding Amazon's expanding aviation network, we want to hear from you.

Key job responsibilities

You will be part of the ASCC team providing 24/7 security coverage for Amazon's global aviation operations. In this role, you must:

- Manage security incidents and provide guidance to teams in the field during crisis

- Analyze threats and provide concise intelligence to decision-makers

- Work independently during your shift while supporting the broader ASCC team

- Handle sensitive information with care

- Make sound decisions under pressure

- Work 10-hour shifts, including nights, weekends, and holidays

You will also:

- Gather and process threat related intelligence from multiple sources

- Evaluate the reliability of incoming information

- Identify new security risks and develop solutions

- Create intelligence reports and maintain secure records

- Connect new intelligence with ongoing investigations

- Travel occasionally (less than 10% after training)

The ideal candidate has proven experience working in an operations center environment. You'll work independently during your shifts, analyzing data and solving problems on your own. At the same time, you must excel at teamwork, ensuring smooth handovers between shifts. The ability to balance autonomous decision-making with effective team communication is crucial in this role.

Eligibility Qualifications:

Due to the sensitive nature of this role, you must:

- Pass DHS, TSA and U.S. Customs and Border Protection security screenings

- Qualify for unescorted Airport SIDA (Security Identification Display Area) access

- Have no history of DOT drug/alcohol violations or test refusals

- Pass pre-employment drug testing

This is a safety-sensitive position requiring sound judgment to protect Amazon Air personnel, contractors, and cargo. You may be subject to ongoing drug and alcohol testing as required by DOT regulations. You may need to obtain and maintain a U.S. Government Secret security clearance for this role.

A day in the life

As an ASCC Manager, you'll be the go-to person for global aviation security. Your day revolves around managing incidents that could affect our operations, people, or brand.

You'll start by reviewing incoming reports from the field. When an issue arises, you'll gather details, coordinate support, and create a situation report for leadership. You may need to facilitate meetings to ensure all relevant teams are involved and aligned.

Between incidents, you'll monitor open-source intelligence for potential aviation/drone related threats. You'll develop assessment products to support security decisions across our aviation network. This could involve analyzing regional threat trends or evaluating risks for new locations.

Throughout your shift, you'll work closely with the global and regional risk and resilience teams to maintain consistent reporting and response protocols.

Your role also extends to strategic initiatives. You might develop new standard operating procedures, create assessment frameworks, or design reporting mechanisms to enhance our security capabilities.

In this dynamic position, you'll blend rapid incident response with long-term security planning, playing a crucial role in safeguarding Amazon's aviation operations.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

If you are not sure that every qualification listed describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team

Welcome to the Aviation Security Control Center (ASCC) - the nerve center of Amazon's aviation security operations. We're a team of security and intelligence specialists who protect Amazon's growing air network around the clock.

We support AvSec, Amazon's aviation security organization, built on four pillars:

• Security Management Systems

• Programs and Quality Assurance

• Security Operations

• Credentialing

Our mission? To keep Amazon's aviation operations running safely and securely. We do this by developing best-in-class security procedures, implementing smart solutions, and constantly improving our processes.

Think of us as the guardians of Amazon's skies. We work behind the scenes to protect our people, assets, and brand while ensuring millions of packages reach our customers safely every day.

If you're passionate about aviation security and love solving complex challenges, you'll fit right in with our team.

Basic Qualifications

- Bachelor's degree or equivalent

- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience

- Experience handling confidential information

- Experience in intelligence analysis, critical incident management, commercial aviation, or drone operations

Preferred Qualifications

- 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience

- Professional auditing qualification, or similar risk or compliance credentials

- Experience with SQL and Excel

- Experience in a Security Operations Center environment

- Experience in GIS, OSINT best practices, risk management strategies and analytical methodology.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.