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Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Amazon Hyperplane team is looking for a passionate and innovative Sr Technical Program Manager to join our Hyperplane networking team. This team works on some of our most complex and challenging projects and will deliver innovative technical solutions for a critical part of the AWS service that delivers a distributed Network Function Virtualization (NFV) platform.

Successful candidates will have a strong technical background, be detail driven and have excellent problem solving abilities. You will have a deep understanding of product design and implementation details and will successfully represent the technical team to senior leadership and customers. Your technical expertise and operational excellence will influence the team’s decisions and drive secure and robust solutions which have great customer experience.

Technical Program Managers in EC2 handle much of the heavy lifting of making sure that large scale projects in Amazon are run efficiently and effectively. You will be responsible for identifying the stakeholders, driving to set roadmaps and strategies for the program, driving delivery, reporting status, and holding the bar on product quality. TPMs handle complex inter-team dependencies and bridge the gaps in technical management. You will need to work with many different domain people include finance, engineers, engineering managers, customer support and many different teams to drive high profile projects and establish service levels and contracts been service teams.

As the Sr TPM, you will be a key member of tech leadership and will need to drive forward the technology across all of AWS. We are looking for a Sr Technical Program Manager (TPM) with strong business and technical skills, great communication abilities, and a passion to use cutting edge technologies to help Amazon Hyperplane grow.

Key job responsibilities

BASIC QUALIFICATIONS

* Bachelor's degree in computer science or a related discipline.

* 7+ years of experience the software or hardware industry, taking a product through its complete lifecycle.

* Track record of successfully delivering projects on time, to scope, with high quality.

* Excellent analytical and interpersonal skills, with ability to work successfully across all engineering disciplines.

* Maturity, judgment, and proven ability to lead and influence others.

* Independently driven, resourceful, and able to deliver results with minimal direction.

* Ability to communicate clearly and effectively with developers, business owners, and senior business leaders.

* High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.

* Ability to think strategically and execute methodically.

* High sense of ownership, urgency, and drive.

PREFERRED QUALIFICATIONS

* Experience driving multiple products through a complete lifecycle

* High Scale Cloud services experience

* Experience combining hardware & software development

* Knowledge of Agile Methodologies

* Experience in networking technology

A day in the life

This role is inherently cross-functional—this leader will work closely with teams across the organization. A successful candidate will be highly analytical, resourceful, customer-focused, team oriented, and will have an ability to work independently under time constraints to meet deadlines. The leader will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. As a Sr TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.

About the team

ABOUT AWS:

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

EC2 HyperPlane is an AWS core service that offers customers scalable and robust load balancing technology. We support a number of internal services as well as customer facing products. We are now designing and building the next generation systems capable of handling massive amounts of data per day, and growing from there. This is a unique opportunity to innovate and build some of the world's most resilient large-scale systems. We are a foundational infrastructure service for AWS and you will get a chance to work on true planet-scale problems.

Basic Qualifications

- 5+ years of technical product or program management experience

- 7+ years of working directly with engineering teams experience

- 3+ years of software development experience

- 5+ years of technical program management working directly with software engineering teams experience

- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.