• IT Support Specialist / Help Desk Technician

    Robert Half Technology (Charlotte, NC)


    Description

    We are hiring an IT Support Specialist to provide frontline support for end-user issues including hardware, software, and connectivity problems. This role requires strong troubleshooting skills, customer service orientation, and experience with common ticketing systems. Exposure to Windows, MacOS, and mobile device management is a plus.

    Requirements

    + 1–3 years of technical support or help desk experience

    + Proficiency with Windows and/or Mac operating systems

    + Basic knowledge of networking and peripheral support (printers, monitors, etc.)

    + Familiarity with ticketing systems (ServiceNow, Jira, etc.)

    + Strong communication and customer service skills

    + CompTIA A+ or similar certifications a plus

     

    Technology Doesn't Change the World, People Do.®

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .