"Alerted.org

NY HELP Yes

Agency Workers' Compensation Board

Title Business Systems Analyst 2 (NY HELPS), WCB Item #3732

Occupational Category Other Professional Careers

Salary Grade 23

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $86681 to $109650 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address Office of Innovation, Continuous Improvement

150 Broadway

City Menands

State NY

Zip Code 12204

Duties Description Under the supervision of a Business Systems Analyst 3, the Business Systems Analyst 2’s duties will include but not limited to:• Conduct all phases of analyzing business process requirements.• Design and develop user requirement definitions in support of the development of new software components and workflows.• Facilitate meetings to develop business process requirements in the context of NYS statute, regulations and current practice.• Evaluate potential process improvements for efficiency and effectiveness and conduct best practices research from outside the WCB.• Works independently to derive system requirements, assess customer impact, evaluate risk and determine cost/benefit.• Develop, refine and fully attribute process models using the WCB Business Process modeling methodology.• Prepare various reengineering artifacts including Requirements Traceability Matrix, Wireframes, Target Environment Reports, As-Is System Analysis, Strategic Planning and Envisioning documents.• Prepare or review narrative step-by-step procedures derived from process models.• Prepare or review test plans, scenarios, and scripts and work with Business staff to execute User Acceptance Testing.• Handle Help Desk interactions from internal and external customers.• Supervise and mentor SG-18 business analysts and other subordinate staff.• Evaluate performance data to preemptively identify improvement opportunities.• Prepare, review or provide internal OCI approval for information products including Bulletins prepared in support of process or application changes.• Plan, schedule and lead OCI project work on process improvement projects.

Minimum Qualifications Candidates must be reachable on the appropriate Civil Service eligible list.ORCandidates must have one year permanent or 55 b/c service in a title designated as appropriate for transfer in accordance with 70.1 or 52.6 of the Civil Service Law.ORIf the number of eligible interested candidates is three or less, the agency, at its discretion, may nominate a candidate for a noncompetitive promotion under the provisions of Section 52.7 of the Civil Service Law. If approved by Civil Service, this would be considered a permanent appointment. In order to be eligible for an NCP, candidates must be an employee of the Workers’ Compensation Board (WCB) and have one year of permanent, competitive service as a Business Systems Analyst 1, SG-18.This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making permanent non-competitive appointments and the official probationary period will begin.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.NON-COMPETITIVE MINIMUM QUALIFICATIONS:Either A. a bachelor’s or higher degree AND three years of business analysis experience where your primary duty was performing three of the five following activities: 1. Using business analysis techniques to elicit requirements as the foundation for the solution to the organization’s business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, or JAD Sessions). 2. Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis). 3. Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirements; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirement Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, or Change Management Analysis). 4. Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals. 5. Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.Or B. a bachelor’s or higher degree AND possession of a Level 2 International Institute of Business Analysis/Certification of Capability in Business Analysis (IIBA/CCBA) Certification AND one year of business analysis experience where your primary duty was performing three of the five activities listed above.Or C. possession of a Level 3 International Institute of Business Analysis/Certified Business Analysis Professional (IIBA/CBAP) Certification.55 B/C QUALIFICATIONSIndividuals certified eligible for the 55b/c program under the Governor’s Program to Hire Persons/Veterans with Disabilities pursuant to Section 55b/c of the Civil Service Law will also be considered. To be considered, you must meet the minimum qualifications and provide a copy of your letter of eligibility with your response.Candidates must meet the non-competitive minimum qualifications listed above.

Additional Comments Please Note: A hybrid telecommuting schedule can be discussed with the hiring manager during the interview.We offer a work-life balance and a generous benefits package, worth 65% of salary, including:Holiday & Paid Time Off• Thirteen (13) paid holidays annually.• Thirteen (13) days of paid vacation leave in year one, increasing to 20+ days with additional years of service.• Five (5) days of paid personal leave annually.• Thirteen (13) days of paid sick leave annually for PEF/CSEA and eight (8) days paid sick leave annually for M/C.• Annual professional leave and educational leave opportunities for eligible staff.Health Care Benefits• Eligible employees and dependents can choose from a variety of affordable and generous health insurance programs.• Family dental and vision benefits at no additional cost.Additional Benefits• Public Service Loan Forgiveness (PSLF).• Enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply).• NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan.• Paid Parental Leave for all employees and Paid Family Leave (M/C Only).• Eligibility for various life insurance options.• Access to NY 529 and NY ABLE College Savings Program• Flexible Spending Program, which allows employees to set aside pre-tax payroll deductions for eligible health care and dependent care expenses.For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.The Workers’ Compensation Board (Board) is an equal opportunity employer. The Board does not discriminate based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy-related conditions), predisposing genetic characteristics, familial status, marital status, status as a victim of domestic violence, or other applicable legally protected characteristics. The Board is dedicated to eliminating injustices and ensuring diversity in our workforce so we can better serve our staff and create a space where all feel safe to be themselves. To help meet those goals, we encourage applicants from marginalized communities to apply. We are looking for candidates who are committed to working in and contributing to an environment that fosters a sense of belonging, as well as inclusion, and celebrates people of all backgrounds, identities, experiences, and perspectives.

Some positions may require additional credentials or a background check to verify your identity.

Name Recruitment Unit

Telephone

Fax 518-486-6364

Email Address [email protected]

Address

Street Human Resources Management

328 State Street

City Schenectady

State NY

Zip Code 12305

Notes on Applying Qualified candidates should send a letter of interest and resume which lists your actual Civil Service title, salary grade and specific verifiable information as to how you meet the minimum qualifications to be eligible to apply for this position. Please send your application to [email protected] (email applications are preferred). It is important that you reference the WCB Item #3732 in the subject line of your email to ensure receipt of your application. (Please do not reference the Vacancy ID No.)