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QUALITY ASSURANCE MONITOR

Dunkirk, NY (http://maps.google.com/maps?q=1020+Central+Ave.+Dunkirk+NY+USA+14048)

Description

Position Data:

Title: Quality Assurance Monitor

Grade: E3 Non-Exempt

Reports to: Child Health Services Manager

Basic Function or Position Summary:

Through on-site observations and administrative reviews, ensures child care services are

compliant with local, State, and Federal regulations.

Pay rate is $17.68 per hour

Requirements

Security Clearance Level 6 V,A,C,R

Position Responsibilities and Specific Duties:

? Facilitates standardization of systems and procedures regarding facilitating licensing

and regulatory compliance.

? Assists with child care center licensing applications and renewals.

? Maintains working knowledge of the following regulations/laws:

o Head Start Performance Standards

o NYS Child and Adult Care Food Program

o NYS Office of Children and Family Services Day Care Regulations

o NYS Pre-Kindergarten Regulations

? Drafts division response to any changes in laws and/or regulations.

? Identifies risks associated with licensing and determines best practices to mitigate

these risks.

? Provides regular, on-site monitoring of child care centers to ensure compliance with

relevant regulations, Agency policies and Divisional procedures.

? Provides regular administrative review of Divisional paperwork to ensure compliance

with relevant regulations.

? Drafts Plans of Action as a result of compliance monitoring and licensing violations.

? Provides timely reporting of issues that impact licensing and compliance.

? Serves as a liaison with state licensors and federal reviewers.

? Completes trending analysis and reports regarding licensing, regulatory compliance

and performance standards.

? Provide care and supervision of children on an as-needed basis

? Participates in service enrollment and recruitment strategies

? Promotes agency mission.

? Maintains confidentiality and complies with the code of ethics.

? Maintains consistent professional customer service.

? Job performance incorporates integrated service delivery model while promoting self-

sufficiency.

? Other duties as designated by supervisor

Key Working Relationships:

A. Internal: Division staff members, Buildings & Grounds staff members.

B. External: Office of Children and Family Services Staff, School Partners

Supervisory Scope:

A. Number of staff supervised: 0

B. Titles supervised: N/A

Organizational Responsibilities:

? Adheres to all policies and procedures

? Gathers appropriate documentation and tracks outcomes

? Participates in organizational committee structures as appropriate

? Participates in organizational and divisional management systems

Knowledge, Skills Required:

? Associates in Early Education preferred, High School Diploma required.

? 3 years work experience in a child care setting required.

? Strong computer skills, including data tracking

? Ability to work as an effective team member/leader

? Strong organizational, communication and interpersonal skills

Physical:

? Ability to lift up to and including 25-50 pounds of physical effort

Special Requirements:

? Flexibility in work schedule

? Meets OCFS training requirements and maintains training log

? Must be able to provide consistent even tempered customer service at all times

? Valid Driver’s license

? Reliable transportation

? Authorized Driver of a COI Vehicle

? Ability to travel throughout the county

? Works compassionately with a diverse population