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**Job Title** : Director, Strategy and Operations US Hemophilia

**Location:** Cambridge, MA

About the Job

Sanofi Specialty Care has pioneered the development and delivery of transformative therapies for patients affected by debilitating diseases for over 30 years. We accomplish our goals through world-class research, collaboration with the global patient community, and with the compassion and commitment of our employees. Sanofi's Rare Blood Disorders franchise has a diverse and fast-growing portfolio, including established and launching products in hemophilia and other rare blood disorders.

The Director of Strategy and Operations for US Hemophilia will serve as a strategic leader driving business optimization and operational excellence across the Hemophilia portfolio. This position is responsible for developing and executing long-term strategic initiatives while ensuring operational effectiveness.

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

Main Responsibilities:

Customer Experience Management

Lead and optimize customer experience strategies across all touchpoints

+ Drive strategic planning and execution of key portfolio initiatives

+ Lead customer experience strategies across all Hemophilia portfolio touchpoints

+ Develop strategies to quickly resolve operational issues affecting customers and stakeholders

Operational Leadership

+ Lead Sanofi Shoppe implementation for the Hemophilia portfolio ensuring seamless integration with existing processes

+ Closely collaborate with Specialty Pharmacy and Market Access team on contracts and special projects across the Hemophilia portfolio

+ Establish KPIs and metrics to measure operational performance

Stakeholder Management & Partnership

+ Build and maintain strategic relationships with key internal and external partners

+ Lead cross-functional collaboration to drive business objectives

+ Serve as strategic contributor to the Hemophilia Marketing leadership team and partner with Brand Heads to align operational excellence with brand objectives

Commercial Operations & Customer Experience

+ Oversee supply chain partnerships and distribution strategy

+ Monitor and optimize customer experience across all touchpoints

+ Collaborate with Specialty Pharmacy and Market Access teams on portfolio initiatives

+ Lead order management optimization and process improvements across Hemophilia portfolio

About You

Qualifications

Basic Qualifications

+ Minimum of 10+ years of relevant experience in pharmaceutical operations

+ Proven track record in customer experience management

+ Strong project management and problem-solving skills

+ Excellence in written and verbal communication

+ Experience in supply chain operations and order management

+ MBA or similar degree required

Preferred Qualifications

+ Experience in rare disease or specialty pharmaceuticals

+ Knowledge of specialty pharmacy operations

+ Track record of implementing operational excellence initiatives

+ Experience with digital platform implementation

Why Choose Us?

+ Bring the miracles of science to life alongside a supportive, future-focused team.

+ Discover endless opportunities to gain experience and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

+ Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

+ Take diligent care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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Pursue** **_progress_** **, discover** **_extraordinary_

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) !

_US and Puerto Rico Residents Only_

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; natural or protective hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

_North America Applicants Only_

The salary range for this position is:

$172,500.00 - $249,166.66

All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the LINK (https://benefits.sanofiusallwell.com/fleet/public/index/ba511bf8-5c32-4828-9861-ab985fffab90/?cid=sanofi) .

Global Terms & Conditions and Data Privacy Statement (https://www.sanofi.com/en/careers/global-terms-and-conditions/)

Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.

With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi (https://youtu.be/96EwNjb1TLo)

As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.

All in for Diversity, Equity and Inclusion at Sanofi - YouTube (http://www.youtube.com/watch?v=SkpDBZ-CJKw&t=2s)