• Customer Service Rep I

    Adecco US, Inc. (Portland, OR)


    Now Hiring: Bilingual Customer Service Representative (Spanish/English)

    **Schedule:** Tuesday – Saturday | 7:30 AM – 4:00 PM PST

    **Location:** Portland, OR

     

    _Note: Schedule subject to change_

     

    Are you someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in delivering excellent customer experiences? We’re looking for a **Bilingual Customer Service Representative** to join our team and help us deliver on our promise of outstanding service.

     

    In this role, you'll interact with customers, business partners, and drivers to ensure operations run smoothly and issues are handled with care and professionalism.

    Key Responsibilities:

    + Communicate with customers and business partners via phone and email

    + Calmly and professionally resolve customer complaints

    + Troubleshoot and resolve delivery or service issues

    + Monitor and support delivery routes

    + Scan and verify haul-away pods and stamps

    + Make updates to orders, including changes and cancellations

    + Provide dispatch support as needed

    What You Bring:

    _Required:_

    + Bilingual fluency in Spanish and English

    + Experience using Microsoft Office programs (Excel, Word, Outlook)

    _Preferred:_

    + High school diploma or equivalent

    + At least 1 year of customer service or call center experience

    + Strong communication and problem-solving skills

    + Ability to multitask and stay organized in a fast-paced setting

    + Calm, solution-oriented mindset under pressure

    Why Work With Us:

    This is more than a customer service role—it's an opportunity to grow within a company that values innovation, accountability, and career development. We offer a dynamic work environment where your contributions are recognized and your career potential has no ceiling.

     

    If you're ready to make an impact and build a future with a team that supports your success, apply today.

     

    **Pay Details:** $18.00 per hour

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance