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Technical Specialist I (Facilities Services)

Work type: Staff Full Time

Department:Facilities Services

Union:AFSCME

Categories: Facilities/Grounds, AFSCME A

About UMass Amherst

The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued—and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world.

Job Summary

Maintains, repairs, installs, and inspects all types of building and kitchen equipment; acts as troubleshooter and performs preventative maintenance; performs related work as required. May exercise functional supervision over an individual or a small number of employees engaged in maintenance, repairs, installations, and inspections.

Essential Functions

+ Plans, lays out, and participates according to department policies and procedures in the work of carpenters, electricians, plumbers, painters, masons, and other tradesmen engaged in upkeep maintenance and repair of department structures.

+ Plans, lays out, and participates in compliance with existing standards and codes in the upkeep, maintenance and repair of Dining Services and appurtenance, such as installation and maintenance of waste disposal systems, including drains, and tanks; installation and repair of hot water heating units, food service equipment domestic water supply systems, general maintenance of refrigeration units, electric motors and appliances, water pumps and air compressors, repair of cement, brick, plaster, and tile work, design and construction of concrete housings and bases for equipment, maintenance and repair of slate, tile and metal.

+ Repairs furniture, furnishings, partitions, structures, doors, and cabinets under the purview of Dining Services, using common repair and construction techniques and equipment.

+ Operates equipment used in the repair and maintenance work, such as automatic pipe threading machine, drill press, power saw, and other similar equipment according to established procedures and in compliance with all applicable codes.

+ Maintains and repairs a large inventory of outdoor BBQ equipment.

+ Responsible for supply, set-ups, and removal of all material/equipment from all Auxiliary Services outdoor cooking events.

+ Responsible for the set-up of emergency generators, power cables, lights and equipment in the event of an extended power outage to enable Dining Services to provide basic meals.

+ Keeps maintenance equipment operating efficiently according to manufacturer specification.

+ Requisitions materials and equipment using department forms and procedures to acquire needed supplies and equipment.

+ Maintains maintenance and repair records according to department guidelines.

+ May provide functional supervision to maintenance workers and renders technical advice as necessary.

+ Call in service requests to the Physical Plant and follow up on them.

+ Operates power lifts, pallet jacks and forklifts.

Other Functions

+ Performs other duties as assigned.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

+ Possession and maintenance of a current and valid Class D Driver’s License.

+ At least three (3) years of full time or equivalent part time experience in building maintenance, repair and/or construction, or in a building construction trade.

+ Working knowledge of various building maintenance trades, including the care and operation of tools and equipment used in such trades.

+ Working knowledge of the installation, maintenance, repair, calibrating, troubleshooting, and rebuilding of commercial food service equipment.

+ Working knowledge of the maintenance, repair, calibrating, and troubleshooting of commercial laundry equipment.

+ Working knowledge of the maintenance, repair, calibrating, and troubleshooting of commercial custodial equipment.

+ Knowledge of various types of metalworking with the ability to weld with gas, electric, MIG and TIG and operate a plasma cutting machine.

+ Knowledge of the safety practices and procedures followed in building maintenance and repair work.

+ Knowledge of the standard preventative maintenance procedures followed in connection with building structures.

+ Ability to understand and follow written and oral instructions.

+ Working knowledge of the repair of furniture and the construction of cabinets.

+ Ability to keep records and requisition materials and equipment.

+ Ability to use, operate, and maintain pipe-threading machine, drill press, power saw, welding equipment, and other tools and equipment used in maintenance work.

+ Ability to deal effectively with others.

+ Ability to plan, organize, and functionally supervise the work of other employees.

+ Stamina to work in inclement weather and under adverse conditions.

Physical Demands/Working Conditions

+ Requires the ability to balance, carry, push, pull, stand, bend, climb, drive, reach, sit, twist, lift and perform repetitive movements.

+ This position may require working in inclement and varied weather conditions.

Additional Details

+ This position is designated as essential.

+ Receives supervision from a Technical Specialist II or other employee of higher grade who assigns work and reviews performance.

Work Schedule

Sun-Thurs; 10:30pm-6:30pm; will include evenings & weekends may include holidays.

Salary Information

Grade 14

Special Instructions to Applicants

Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.

The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

Advertised: Jul 24 2025 Eastern Daylight Time

Applications close: Oct 24 2025 Eastern Daylight Time