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Shop Supervisor

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Shop Supervisor

Salary

$66,293.38 - $99,440.08 Annually

Location

Asheville, NC

Job Type

Full Time

Job Number

2025-01663

Department

Public Works

Division

Fleet Management

Opening Date

07/30/2025

Closing Date

8/13/2025 5:00 PM Eastern

+ Description

+ Benefits

+ Questions

Summary

About our opportunity:

The City of Asheville is seeking qualified applicants for the position of Supervisor, Fleet Shop in the Fleet department. The primary purpose of this classification is to supervise the day-to-day operations and staff involved in maintaining and repairing City vehicles and heavy equipment. This role is vital for ensuring the City of Asheville's fleet remains operational, safe, and efficient.

+ What you’ll be doing (Essential Functions):

+ Supervising, directing, and evaluating assigned staff, including planning and reviewing work, processing employee concerns, recommending disciplinary actions, completing performance appraisals, participating in hiring, and training staff in operations, policies, and procedures.

+ Organizing, prioritizing, and assigning work activities to meet objectives, developing and overseeing employee work schedules to ensure adequate coverage, and ensuring subordinates have the necessary resources.

+ Scheduling and assigning preventive maintenance work and on-demand repairs, identifying units due for service, contacting departments for vehicle availability, and creating/assigning work orders.

+ Determining whether repairs should be done in-house, by outside vendors, or if they are covered by warranty, analyzing workforce skills, researching recall and warranty information, and coordinating with vendors.

+ Monitoring work and performance of assigned staff, ensuring timely completion, providing advice and technical expertise, inspecting vehicles post-maintenance, and reviewing completed work orders.

+ Performing complex repairs on vehicles, which includes gathering information from operator reports, fault codes, and diagnostic data; troubleshooting and diagnosing problems; and completing required repairs.

+ Ensuring compliance with established safety policies, rules, and regulations, inspecting shop areas for safety and cleanliness, and guiding assigned staff in safety practices and proper use of personal protective equipment.

+ Providing customer service by offering information and answering questions regarding maintenance status, costs, and repair methods, and resolving problems.

+ Assisting in developing and implementing the fleet shop budget, projecting expenditures for labor, materials, and equipment needs, purchasing tools, and monitoring expenditures.

+ Maintaining current, comprehensive knowledge of applicable laws, regulations, principles, trends, and practices related to vehicle, truck, and heavy equipment repair through professional literature and training.

+ Benefits:

+ 13 paid holidays, plus you will earn paid sick and vacation hours

+ Full access to the City of Asheville's benefit suite including Medical, Dental, and Life insurance options

+ Enrollment in the North Carolina State Pension Plan and NC State 401K with company matching funds

About you:

+ What you Bring (Minimum Requirements):

+ Associate degree in Automotive Services or a related field required.

+ Supplemented by five years of experience in vehicle and heavy equipment maintenance and repair, to include lead or supervisory experience.

+ Must possess and maintain a valid North Carolina Class A Commercial Driver’s License (CDL), including appropriate endorsement(s).

+ Must acquire and maintain Automotive Service Excellence Master Technician certification within 12 months of hire.

+ Must be able to demonstrate proficiency in the performance of the essential functions and learn, comprehend, and apply all City or departmental policies, practices, and procedures necessary to function effectively in the position.

+ Or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

We know your time is valuable. Applicants who meet the following minimum requirements or have comparable experience and/or education will be considered :

Persons of all genders and races are encouraged to apply.

Other things to know:

+ Work Schedule: Monday - Thursday 7 am - 6 pm

+ Hiring Rate: $66,293.38

+ Initial review of applications will occur as received. This position will remain open until filled or until a sufficient number of applications are received.

Education and Experience

SKAs/Performance Aptitudes:

+ Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data, exercising discretion in data classification and referencing such analysis to established standards.

+ Human Interaction: Requires the ability to act as a first-line supervisor, including instructing, assigning and reviewing work, maintaining standards, coordinating activities, and evaluating employee job performance.

+ Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver, and/or control the actions of equipment, machinery, tools and/or materials requiring complex and/or rapid adjustments.

+ Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.

+ Mathematical Aptitude: Requires the ability to perform basic arithmetic operations (addition, subtraction, multiplication, division), calculate decimals and percentages, utilize principles of fractions, and interpret graphs.

+ Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.

+ Situational Reasoning: Requires the ability to exercise judgment, decisiveness, and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria.

ADA Compliance:

+ Physical Ability: Tasks require the ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, crawling, and prolonged standing, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).

+ Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, odor, texture, and visual cues or signals. Some tasks also require the ability to communicate orally.

+ Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as dust, odors, wetness, fumes, smoke, temperature and noise extremes, toxic agents, confined spaces, machinery, vibrations, electric currents, traffic hazards, bright/dim lights, or rude/irate customers.

The City of Asheville is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

About us: The City of Asheville is dedicated to providing quality service for the residents and visitors of our beautiful city, nestled in the Blue Ridge Mountains of western North Carolina. Asheville, NC is a thriving mountain city that has a culture enriched by its diversity. The City of Asheville values and respects a diverse community, workforce and ideas, and is committed to promoting an equitable, fair, and just employment environment. Our organization seeks to create and provide access and opportunities to employees, residents and visitors to fulfill their potential through inclusive engagement practices, relationship building and an authentic sense of belonging. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. The City of Asheville is proud to be a second chance employer. The City of Asheville is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

To view our comprehensive benefits package, click here (https://www.ashevillenc.gov/department/human-resources/compensation-and-benefits/) .

01

Select your highest level of education:

+ High School/GED

+ Associates Degree

+ Bachelors Degree

+ Masters Degree

+ Doctorate

02

How many years of relevant experience do you have in automotive, heavy truck, or emergency vehicle maintenance?

+ Less than 1 year

+ 1 - 3 years

+ 3 - 5 years

+ 5 - 10 years

+ 10 or more years

03

How many years of experience do you have in management or supervision?

+ I have no experience in Management or Supervision

+ I have less than one year of experience in Management or Supervision

+ I have 1 to 3 years of experience.

+ I have 3 to 5 years of experience.

+ I have 5 to 10 years of experience.

+ I over 10 years of experience.

04

Do you have a valid driver's license?

+ I do not have a current driving license of any kind.

+ I do possess a current valid driver's license (Standard License)

+ I do possess a current valid Class B CDL driver's license with endorsements

+ I do possess a current valid Class A CDL driver's license with endorsements

+ I do not have a current CDL license, but I can attain one in the next 6 months.

Required Question

Employer

City of Asheville

Address

City of Asheville PO Box 7148 Asheville, North Carolina, 28802

Phone

828-259-5690 - Apply Online! - EOE

Website

http://www.ashevillenc.gov/jobs