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Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

Who we’re looking for

Toyota Financial Services is looking for an experienced and detail-oriented Lead Asset Management Technician to provide direct oversight and ownership of the end user hardware asset management space and mature our Hardware Asset Management (HAM) efforts. The ideal candidate will have a strong background in IT asset lifecycle management and a proven track record of implementing and optimizing HAM processes within ServiceNow. This role is critical to ensuring the integrity, accuracy, and efficiency of our hardware asset inventory and lifecycle management.

What you’ll be doing

+ Lead the end-to-end lifecycle management of IT hardware assets, including procurement, deployment, maintenance, and retirement.

+ Design, implement, and mature HAM processes and workflows within ServiceNow, ensuring alignment with ITIL best practices.

+ Maintain accurate asset records and ensure compliance with internal policies and external regulations.

+ Collaborate with Deskside support, productivity engineering, procurement, finance, and security teams to ensure asset data integrity and operational efficiency.

+ Develop and maintain dashboards, reports, and KPIs to monitor asset performance and compliance.

+ Conduct regular audits and reconciliation of hardware assets across all locations.

+ Identify opportunities for cost savings, risk reduction, and process improvements in asset management.

+ Provide training and support to stakeholders on HAM processes and ServiceNow usage.

What you bring

+ Experience in IT Asset Management, with a strong focus on hardware assets.

+ Proven experience implementing and maturing Hardware Asset Management (HAM) within ServiceNow.

+ Strong understanding of ITIL principles and asset lifecycle management.

+ Experience with asset discovery tools and integrations (e.g., SCCM, JAMF, etc.).

+ Excellent analytical, organizational, and communication skills.

+ Ability to work independently and collaboratively in a fast-paced environment.

Added bonus if you have

+ ServiceNow HAM certification or equivalent experience.

+ Experience with software asset management (SAM) is a plus.

+ Familiarity with regulatory compliance frameworks (e.g., SOX, ISO 19770).

What we’ll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

+ A work environment built on teamwork, flexibility, and respect

+ Professional growth and development programs to help advance your career, as well as tuition reimbursement

+ Team Member Vehicle Purchase Discount

+ Toyota Team Member Lease Vehicle Program (if applicable)

+ Comprehensive health care and wellness plans for your entire family

+ Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute

+ Paid holidays and paid time off

+ Referral services related to prenatal services, adoption, childcare, schools and more

+ Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)

+ Relocation assistance (if applicable)

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to [email protected] .