• Data Management Technician (Fiber Design)

    Actalent (Chattanooga, TN)


    Job Title: Data Management Technician (Fiber Design)Job Description

     

    As a Data Management Technician, you will be responsible for creating and maintaining accurate graphical information of the fiber system using the current graphics software package. You will ensure accurate customer information for outage management analysis and work closely with the sales team to verify outside plant facilities for orders. This role requires you to prioritize tasks, assist field technicians, and submit timely reports.

    Responsibilities

    + Create and maintain accurate graphical information of the fiber system.

    + Maintain accurate customer information for outage management analysis.

    + Prioritize daily tasks such as simple tickets, trouble calls, CSAs, premise fixes, audit requests, LCP audits, and job postings and closings.

    + Assist field techs with fiber trouble calls and correct errors in records systems.

    + Verify outside plant facilities with the sales team for orders.

    + Submit appropriate reports in a timely manner.

    + Assist with beta testing for system upgrades.

    + Work unplanned overtime and on-call as needed.

    Essential Skills

    + Ability to read, analyze, and interpret business documentation.

    + Ability to present information clearly and respond to questions from various stakeholders.

    + Ability to read and interpret electric and fiber outside plant maps and design drawings.

    + Basic working knowledge of electric and fiber distribution systems.

    + Ability to work with basic mathematical concepts and solve practical problems.

    + Proficiency in data management tools such as GTECH, enQuesta, Power Plan, Salesforce Resco, and Microstation.

    Additional Skills & Qualifications

    + Associate's Degree in CAD, Electrical Engineering with CAD training, or equivalent experience.

    + Knowledge of office tools such as Word, Excel, Access, and PowerPoint.

    + Ability to quickly learn other applications such as Outlook, GTECH, enQuesta, Power Plan, CRM, Salesforce Resco, Microstation, AutoCAD, and web applications related to data management.

    Work Environment

    The position is based in an office in Chattanooga, TN. The work involves sitting at a desk, using phones, and reading documents, representing a typical office setting. During system emergencies, extended work periods without rest may be required. The company offers a range of benefits including comprehensive medical insurance, wellness programs, flexible work arrangements, and more.

    Pay and Benefits

    The pay range for this position is $24.00 - $28.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Chattanooga,TN.

     

    Application Deadline

     

    This position is anticipated to close on Aug 6, 2025.

    About Actalent

    Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.