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Service Manager: $75-90k

Job Description

The Service Manager will lead a team responsible for the installation, maintenance, testing, troubleshooting, and repair of dental equipment, including vacuums, compressors, dental chairs, units, and radiography machines, across Texas, Oklahoma, and parts of Arkansas and New Mexico. This role is crucial in ensuring compliance with customer specifications and company standards, while ensuring all tasks are completed on time and within budget.

Responsibilities

+ Manage and coach a team of over 40 service personnel, including service coordinators, technicians, and administrative staff.

+ Ensure all team functions comply with customer specifications and company requirements.

+ Collaborate with management to achieve regional labor sales goals.

+ Oversee time and attendance reporting and coordinate vacation scheduling.

+ Ensure high levels of customer service satisfaction.

+ Conduct and coordinate regular meetings with service personnel.

+ Oversee professional training for service technicians.

Essential Skills

+ Service management

+ Mechanical and troubleshooting expertise

+ Field service experience

+ Clinical operation understanding

+ Proficiency in Microsoft Office

+ Fleet management

+ Project coordination

Additional Skills & Qualifications

+ Exceptional time management

+ Professional and positive attitude

+ Computer and networking experience

+ Proven customer service, planning, and problem-solving skills

+ Effective interpersonal and communication skills

+ Ability to address over 40 team members comfortably

+ Experience with field repair in a dental/medical environment

Why Work Here?

Join a small but growing company with a team of 170 dedicated individuals. Enjoy benefits such as a 401K match, health insurance, vision, and dental coverage. Be part of a collaborative team that values direct placement and professional growth.

Work Environment

The role is based in a service shop environment, overseeing a team spread across multiple states. The position offers a dynamic and challenging atmosphere that demands both technical and interpersonal skills.

Job Type & Location

This is a Permanent position based out of Wichita Falls, Texas.

Pay and Benefits

The pay range for this position is $75000.00 - $90000.00/yr.

health insurance

dental

vision

401K

Workplace Type

This is a fully onsite position in Wichita Falls,TX.

Application Deadline

This position is anticipated to close on Aug 13, 2025.

About Aerotek:

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.