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Description

BANC OF CALIFORNIA AND YOUR CAREER

Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the “bank”). Banc of California is one of the nation’s premier relationship-based business banks focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses. Banc of California offers a broad range of loan and deposit products and services, with full-service branches throughout California and Denver, Colorado, as well as full-stack payment processing solutions through its subsidiary, Deepstack Technologies. The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more.

At Banc of California, our success is driven by our people, and we take pride in fostering an environment where everyone can reach their full potential. We embrace a culture of empowerment, progressive thinking, and entrepreneurial spirit, ensuring our team members have an opportunity to make an impact and play an important role in the future of Banc of California. Our core values – Entrepreneurialism, Operational Excellence, and Superior Analytics – empower us in creating a dynamic and inclusive workplace. We are committed to supporting your growth and well-being with comprehensive benefits, career development programs, a variety of employee resource groups, and more. TOGETHER WE WIN®

THE OPPORTUNITY

The VP, Senior Applications Support Manager leads the strategy, support, and enhancement of related business applications. This role partners with business leaders to identify needs and implement technology solutions that align with organizational goals. Responsibilities include managing and mentoring an Applications Support team, overseeing projects and process improvements, ensuring compliance, and maintaining vendor relationships. The manager analyzes requirements, develops technical solutions, and ensures adherence to company policies, regulatory standards, and best practices for security, innovation, and diversity in the workplace. Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.

HOW YOU’LL MAKE A DIFFERENCE

+ **Leadership and Strategy:** Develop and implement the IT strategy for business applications, ensuring alignment with the overall business strategy by providing leadership & subject matter expertise to business partners and project team(s) to support applications, upgrades and process/technology changes.

+ **Application Support:** Oversee the support, maintenance, and enhancement of business applications, ensuring they meet the needs of the business. Supports and monitors IT processes to ensure operational effectiveness and audit compliance. Creates and maintains documentation of processes, reports, applications and procedures as per department policy. Ensures that all foundational institutional knowledge regarding systems, applications, processes and procedures are understood and saved/stored, maintained and implemented.

+ **Partnership:** Collaborate with business unit owners, users, and leadership to understand their needs and ensure IT solutions are aligned with business objectives. Serves as a resource for the IT Enterprise Applications department in handling complex issues. Analyzes documents and data to facilitate requirements – proposes and creates technical solutions for the business unit.

+ **Project Management:** Lead IT projects related to business applications, ensuring they are delivered on time, within scope, and within budget. Analyze documents and data to facilitate requirements – proposes and creates technical solutions for the business unit. Conducts detailed systems analysis – defines objectives, facilitates the documentation of current systems, gathers information on future requirements, prepares systems design and specifications and defines security requirements by assigning work effort to direct reports or addressing directly.

+ Determines operational objectives by studying partnering business unit functions – gathers information, evaluates output, and specifies requirements and formats. Reviews documentation with business unit stakeholders, clarifies any questions or issues, and presents to the stakeholders for approval and implementation. Follows policies and procedures – completes tasks correctly and on time and works to ensure direct reports complete tasks correctly and on time – supports the company’s goals and values.

+ **Team Management/Team Member:** Manage and mentor a team of IT professionals, fostering a culture of continuous improvement and professional development.

+ **Vendor Management:** Manage relationships with external vendors and service providers, ensuring they deliver high-quality services and solutions.

+ **Compliance and Security:** Ensure all IT systems and processes comply with relevant regulations and standards, and that data security and privacy are maintained.

+ **Innovation:** Stay abreast of the latest technology trends and innovations, and identify opportunities to leverage new technologies to improve business processes and outcomes.

+ **Communication:** Lead and support team members and projects in a manner ensuring success for the team members and stakeholders with strong communication with upper management and all stakeholders.

+ Involved with interviewing and hiring decisions.

+ Prepare and deliver employee performance evaluations, goal planning, and counseling's.

+ Manage, support, coach and train staff.

+ Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions.

+ Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.

+ Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values.

+ Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.

+ Performs other duties and projects as assigned.

WHAT YOU’LL BRING

+ Minimum of 8 years of experience in IT management and experience in supporting business applications.

+ Work related experience to consist of information systems experience in the financial services industry preferred.

+ High School diploma or equivalent required.

+ Bachelor's degree in Information Technology, Computer Science, or a related field of work, experience and/or training is highly preferred.

+ Strong analytical, problem solving, collaboration and technical skills.

+ Experience and familiarity with the following, depending on the specific area of business support:

+ Oracle based applications and modules.

+ IT management and experience in BSA/AML/GRC

+ Strong understanding of BSA/AML/GRC principles and systems.

+ Knowledge of SDLC and COBIT.

+ Knowledge of Change Management and SOX methodology.

+ Experience with MS SQL, MS Office, MS Visio, MS Project, SharePoint and related industry standard software tools.

+ Understanding of data privacy legislation and standards such as GLBA, OFAC, MISMO, et al.

+ Intermediate math skills; calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.

+ Effective organizational and time management skills.

+ Exceptional oral, written and interpersonal communication skills.

+ Ability to organize and prioritize work schedules on a short-term and long-term basis for self and direct reports.

+ Ability to make decisions that have impact on the immediate work unit and cross functional departments.

+ Ability to provide consultation and expert advice to management and team members.

+ Ability to make informal and formal presentations, inside and outside the organization; speaking before assigned team or other groups as needed.

+ Ability to deal with complex difficult problems involving multiple facets and variables in non-standardized situations.

+ Ability to compute, analyze, and interpret complex statistical data and/or to develop forecast and computer models.

+ Ability to work with little to no supervision while performing duties.

+ Proven experience in partnering with business unit owners, users, and leadership to drive technology initiatives & project management.

+ Excellent leadership and team management skills.

+ Strong understanding of accounting and finance principles and systems.

+ Excellent communication and interpersonal skills.

HOW WE’LL SUPPORT YOU

+ **Financial Security:** You will be eligible to participate in the company’s 401k plan which includes a company match and immediate vesting.

+ **Health & Well-Being:** We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA).

+ **Building & Supporting Your Family:** Banc of California partners with providers that offeradoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family.

+ **Paid Time Away:** Eligible team members receive paid vacation days, holidays, and volunteer time off.

+ **Career Growth Opportunities:** To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.

SALARY RANGE

The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.

Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of Family and Medical Care Leave, disability (mental and physical) including HIV and AIDS, marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including language use restrictions), race, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, and sexual orientation. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Equal Opportunity Employer

PacWest Bancorp and its affiliates are fully committed to the principles of equal opportunity and diversity. We take pride in building a workplace culture where all employees feel supported and respected, and have equal access to career and development opportunities without regard to race, religion/creed, color, national origin, age, marital status, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity/expression, sexual orientation, veteran status, physical or mental disability, medical condition, military status, genetic information, or any other characteristic protected by federal, state or local laws.