• Desktop Support Technician

    TEKsystems (Nyack, NY)


    Description

    - Provide technical support and troubleshooting for desktops, laptops, and peripherals

     

    - Install, configure, and maintain operating systems (Windows) and software applications

     

    - Manage network connectivity, including TCP/IP, VPN, and wireless connections

     

    - Respond to help desk tickets and provide timely resolution to user issues

     

    - Collaborate with other IT teams to resolve complex technical problems

     

    - Follow established procedures for documenting and tracking support requests in ticketing system

     

    - Communicate effectively with end-users to provide clear instructions and guidance

     

    Skills

     

    Desktop, chromebooks, Hardware, Windows, Customer service, Technical support, Imaging, Printers, O365, Windows 10, Troubleshooting, Deployment, Office 365

     

    Top Skills Details

     

    Desktop,chromebooks,Hardware,Windows,Customer service,Technical support,Imaging,Printers,O365

     

    Additional Skills & Qualifications

     

    Additional Skills & Qualifications

     

    - Knowledge of Windows operating systems (Windows 10 and 11) and macOS

     

    - Experience providing desktop support in a corporate environment

     

    - Troubleshooting hardware and software issues

     

    - Excellent communication skills, both written and verbal

     

    - Ability to work independently as well as part of a team

     

    - Detail-oriented with strong problem-solving skills

     

    Additional certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus.

    Experience Level

    Intermediate Level

    Pay and Benefits

    The pay range for this position is $19.00 - $21.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Nyack,NY.

     

    Application Deadline

     

    This position is anticipated to close on Aug 3, 2025.

    h4>About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

     

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.