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Multimedia Communications Specialist II, External Communications

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Multimedia Communications Specialist II, External Communications

Salary

$54,601.07 Annually

Location

Norfolk, VA

Job Type

Permanent Full-time

Job Number

13338

Department

Office of Communications and Marketing

Opening Date

07/30/2025

Closing Date

8/10/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Description

Engaging. Connected. Creative. Norfolk's Communications and Marketing team is seeking a Multimedia Communications Specialist II with a passion for public service, public participation and collaboration. Our Multimedia Communications Specialist II accepts the challenge of creating engaging content which demonstrates partnerships between the City and its stakeholders. The Multimedia Communications Specialist II works collaboratively and proactively within the external communications team to create compelling content to increase engagement with the public.

Multimedia Communications Specialist II duties focus primarily on managing projects to create graphics for social media, print collateral, large-scale projects and website material.

The Multimedia Communications Specialist II serves as an ambassador of the Department of Communications and Marketing and is expected to embody the City's core values. This position offers potential for professional and career advancement for the successful candidate who demonstrates outstanding attention to detail and organizational skills, significant experience in creative and strategic project management and a high degree of enthusiasm for public service in a demanding but supportive communications environment.

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play and raise a family by numerous publications.

In support of over 235,000 residents, regional neighbors and visitors from all over the world, the City of Norfolk employs nearly five thousand hard-working, agile and accountable individuals who each play a vital role in making Norfolk the unique and authentic city of the future that its residents deserve and demand.

Essential Functions

+ Norfolk's Communications and Marketing team is seeking a Multimedia Communications Specialist II with a passion for public service, public participation and collaboration.

+ Multimedia Communications Specialist II duties focus primarily on managing projects to create graphics for social media, print collateral, large-scale projects and website material.

Education/Experience

Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.

Required:

+ 2 years of experience in marketing and communications field.

+ Strong Microsoft office experience (Microsoft Word, Outlook, Excel, and PowerPoint)

+ Graphic design experience required

+ Creative, strategic approach to managing projects

+ Experience working collaboratively in a team

+ Experience prioritizing meeting deadlines

+ Decision making skills

+ Experience working with social media and websites/web platforms

+ Experience with Adobe Creative Suite

+ Photography experience

Additional Information & Requirements

Work Schedule:

+ Monday-Friday Core Business Hours; nights and weekends as needed

+ Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

+ Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

+ Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

+ Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

+ The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

+ I understand and will answer the following supplemental questions completely and thoroughly.

02

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."

03

Please select the highest level of education you have completed.

+ High School Diploma/GED

+ Some College (6 months or more)

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree or higher

04

How many years of experience do you have in graphic design?

+ Less than 2 years

+ 2-3 years

+ 3-4 years

+ 4 years or more

05

How many years of experience do you have in the communications field?

+ Less than 2 years

+ 2-3 years

+ 3-4 years

+ 4 years or more

06

Please select all parts of Microsoft you are proficient in:

+ Outlook

+ Teams

+ PowerPoint

+ Word

+ Excel

+ None of the above

07

Do you have experience creating compelling designs for a variety of audiences?

+ Yes

+ No

08

Do you have experience managing projects creatively and strategically?

+ Yes

+ No

09

Do you have experience working in a collaborative, team-based setting?

+ Yes

+ No

10

Do you have experience prioritizing work to meet deadlines while maintaining the quality of the product?

+ Yes

+ No

11

Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?

+ Yes

+ No

12

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

13

Are you a current or previous City of Norfolk employee?

+ Yes - I am a current City of Norfolk Employee

+ Yes - I am a previous City of Norfolk Employee

+ No - I am not a previous or current City of Norfolk employee

14

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

+ I am not a Veteran

+ I am a Veteran

+ I am a Disabled Veteran

Required Question

Employer

City of Norfolk

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