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Description

Tyto Athene is searching for a **Warfighter Experience (WX) Designer** to support U.S. Southern Command on the SCITES II Contract in Doral, Florida.

Responsibilities:

+ Focuses on designing and enhancing the user experience for the Enterprise Information Environment (EIE)

+ Understands user needs, analyzes feedback, and develops intuitive, high-performing solutions that contribute to mission success

+ Uses data-driven insights to improve usability, functionality, and overall satisfaction

+ Collects and interprets data from technical sensors and user feedback toidentifytrends and inform design decisions

+ Develops actionable insights to improve the user experience and addresses potential issues before they arise

+ Maintains a deep understanding of the user environment and its unique challenges

+ Adapts designs to align with user workflows and operational requirements

+ Collaborates with stakeholders to address incident trends, prevent service disruptions, and implement improvements

+ Contributes to solutions that enhance system reliability and usability through responsive design principles

+ Utilizes telemetry data toidentifyservice degradations oranticipatedchallenges. Presents clear and actionable design recommendations to stakeholders for remediation or improvement activities

+ Refines andoptimizesdesigns to enhance user satisfaction and system performance. Proposes creative solutions to improve the overall value and efficiency of the EIE

Qualifications

Required:

+ Associate’s degree in HumanFactors Engineering, UX Design, Industrial Design, Cognitive Science, Systems Engineering, or a related field

+ 4–9 years of experience supporting user experience, human-centered design, or digital product development

+ Familiarity with UX design tools (e.g., Figma, Sketch, Adobe XD, Axure, Balsamiq)

+ Understanding of usability principles, design heuristics, and human factors fundamentals

+ Ability to clearly communicate design concepts through sketches, flows, and visual artifacts

+ Experience working on technology or software development projects, preferably in mission-critical or operational environments

Desired:

+ Bachelor’s degree in a related field

+ Experience working directly with military, defense, or intelligence community users

+ Prior support to DoD or IC programs focused on system design or human factors

+ Familiarity with Agile,DevSecOps, or other iterative development and design methodologies

+ Certifications in UX, Human Factors, Design Thinking, or Systems Engineering

+ Understanding of the unique challenges and user expectations in classified or secure environments

Clearance:

+ Secret clearance required with the ability to obtain a TS/SCI

Certification:

+ DoD 8570 Baseline & CE certifications are required for all positions and may vary slightly depending on the skillset required to perform the role

+ CompTIA Security+ CE

Location:

+ Doral, Florida

About Tyto Athene

Compensation:

+ Compensation is unique to each candidate and relative to the skills and experience they bring to the position. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

Benefits:

+ Highlights of our benefits include Health/Dental/Vision, 401(k) match, Flexible Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and maternity/paternity leave.

Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains—Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT—empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide.

At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto?

Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.

Submit a Referral (https://careers-gotyto.icims.com/jobs/1335/warfighter-experience-%28wx%29-designer/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834326889)

**Location** _US-FL-Doral_

**ID** _2025-1335_

**Category** _Information Technology_

**Position Type** _Full-Time_