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Job Posting End Date

08-11-2025

Please note the job posting will close on the day before the posting end date

Job Summary

This role will be part of a team that actively manages a portfolio of large commercial and industrial demand response customers and that supports AEP’s Operating Companies on its current demand response programs and opportunities for new customer programs / business models. The aim of these programs is to grow the overall capability for flexible load management to provide benefits to the grid and the broader customer base. This role is responsible for providing the necessary support of end-to-end management of assets and programs led or supported by AEP’s Commercial Operations team. Other responsibilities include supporting the development of new flexible load programs and recommending enhancements to existing programs.

Job Description

_We are considering candidates at multiple grades. Candidates will be evaluated at the highest grade to which they qualify._

What you'll do:

_Grade 6: Demand Response Associate_

+ Responsible for the onboarding, management, and advancement of demand response (DR) products and associated assets

+ Conduct research to support enhancements of existing programs and development of new programs

+ Perform data synthesis, create data visuals, create key performance indicators (KPIs), and track progress

+ Support the delivery of training and education to Commercial Operations Market Operations teams to ensure optimal utilization of DR assets

+ Promote a cooperative working environment with an emphasis on safety, good utility practice, customer satisfaction, and innovation

+ Develop effective communications for internal and external audiences on the value, opportunities, roadblocks, and status of DR programs and new business models

+ Skills should include critical thinking, creativeness, and attention to detail

_Grade 7: Demand Response Analyst_

+ Responsible for the onboarding, management, and advancement of demand response (DR) products and associated assets

+ Conduct research to support enhancements of existing programs and development of new programs

+ Perform data synthesis, create data visuals, create key performance indicators (KPIs), and track progress

+ Support the delivery of training and education to Commercial Operations Market Operations teams to ensure optimal utilization of DR assets

+ Promote a cooperative working environment with an emphasis on safety, good utility practice, customer satisfaction, and innovation

+ Develop effective communications for internal and external audiences on the value, opportunities, roadblocks, and status of DR programs and new business models

+ Skills should include critical thinking, creativeness, and attention to detail

_Grade 8: Demand Response Analyst Sr._

+ Responsible for the onboarding, management, and advancement of demand response (DR) products and associated assets

+ Conduct research to support enhancements of existing programs and development of new programs

+ Perform data synthesis, create data visuals, create key performance indicators (KPIs), and track progress

+ Support the delivery of training and education to Commercial Operations Market Operations teams to ensure optimal utilization of DR assets

+ Promote a cooperative working environment with an emphasis on safety, good utility practice, customer satisfaction, and innovation

+ Develop effective communications for internal and external audiences on the value, opportunities, roadblocks, and status of DR programs and new business models

+ Skills should include critical thinking, creativeness, and attention to detail

+ Support AEP Operating Company positions within the RTO stakeholder process on topics related to DR

What we're looking for:

_Grade 6: Demand Response Associate_

+ **Education:** Associate’s degree in a business or technical related field OR 3 years of relevant work experience (utility, distributed energy resources) with a HS diploma

+ **Experience:** No additional experience is required, other than any necessary to satisfy the educational requirements.

+ **Preferred Qualifications:** Bachelor’s degree & prior experience in identifying and tracking customer and technology trends.

_Grade 7: Demand Response Analyst_

+ **Education:** Associate’s degree in technology, business, engineering, or related field

+ **Experience:** Minimum of 3 years utility or related experience

+ **Preferred Qualifications:** Bachelor’s degree. Prior experience with product development and demonstrated success of moving from idea to value using lean startup and design thinking. Prior experience in RTO/Commercial Operations, customer programs. Prior experience in identifying and tracking customer and technology trends

_Grade 8: Demand Response Analyst Sr._

+ **Education:** Bachelor’s degree in technology, business, engineering, or related field

+ **Experience:** Minimum of 5 years utility or related experience

+ **Preferred Qualifications:** Advanced degree. Certified Energy Manager. Experience with SPP and/or PJM markets. Prior experience in RTO/Commercial Operations, customer programs. Prior experience with product development and demonstrated success of moving from idea to value using lean startup and design thinking. Prior experience in identifying and tracking customer and technology trends

What you'll get:

+ **Grade 6 Demand Response Associate:** $72,380 - $90,474

+ **Grade 7 Demand Response Analyst:** $85,081 - $106,353

+ **Grade 8 Demand Response Analyst Sr.:** $96,110 - $124,940

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Where Putting the Customer First Powers Everything We Do

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data

Compensation Grade:

SP20-006

Compensation Range:

$72,380.00-90,474.50 USD

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.