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Maintenance Supervisor, Elevator/Escalator

Job ID:

250372

Location:

VA - Alexandria Yard

Full/Part Time:

Full-Time

Posting Open-Close

07/30/2025

-

08/03/2025

Union

NRP

Regular/Temporary:

Regular

Job Description

Minimum Qualifications

Education

+ High School Diploma or general equivalency diploma (GED).

Experience

+ A minimum of three (3) years of experience in the elevators/escalators field **_OR_** four (4) years¿ proven experience as a supervisor in a related trade or a service maintenance industry

Certification/Licensure

+ Must acquire within twelve (12) months of hire, National Association of Elevator Safety Authorities (NAESA) QEI-1 certification or equivalent certification recognized in District of Columbia, Maryland, and Virginia jurisdictions

+ Possession of a valid motor vehicle operator's license.

Preferred

+ Experience in the maintenance, repair, and inspection of elevator and/or escalator equipment

+ National Association of Elevator Safety Authorities (NAESA) QEI-1 certification or equivalent certification recognized in District of Columbia, Maryland, and Virginia jurisdictions

+ OSHA 30 certification

Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Mission Essential Designation

In accordance with the Washington Metropolitan Area Transit Authority's Continuity of Operations Plan (COOP) this job has been identified as critical to mission essential functions. Incumbents in this role may be required to report to or continue to work in the event of authorized office closings or service suspensions due to severe weather, natural disaster, fire, operational emergencies or related events.

Summary

The Maintenance Supervisor, Elevator/Escalator supervises elevator and escalator mechanics and the effective and efficient testing, diagnosis, problem identification and problem resolution relating to elevators and escalators.

The Maintenance Supervisor Elevator/Escalator oversees the maintenance, repair, rehabilitation, test & inspection of WMATA`s fleet of over 1000 Vertical Transportation assets spread throughout D.C. Maryland and Virginia. The incumbent efficiently schedules and supervises work, orders needed materials and enforces Standard Operating Procedure (SOP)of work performed by Certified Elevator Mechanics, Master Tech`s, Apprentices & Helpers.

The incumbent responds to elevator/escalator emergencies, provides reports, performs audits to upper management while focusing on completing both planned and unplanned maintenance work with minimal disruption to Metro`s customers; quickly addressing any elevator or escalator emergencies to ensure passenger safety; provides detailed reports on incidents, maintenance activities, and audits to upper management; conducts regular audits to ensure compliance with safety standards and operational efficiency; and performs both planned and unplanned maintenance tasks to minimize disruptions for Metro's customers.

Job Duties

+ Supervises personnel, inspects scheduled and unscheduled maintenance of elevator and escalator repair work. Ensures quality of workmanship, completeness, and compliance with specifications, engineering orders, escalator/elevator codes, layouts and standard maintenance procedures. Prepares accurate and concise oral/written reports on the findings, deficiencies and recommendations for corrective actions, to ensure preventive, scheduled and corrective maintenance is executed safely and efficiently.

+ Creates workplans, schedules outage reductions, executes efficient use of labor, approves overtime where needed. Ensures quality of workmanship, uses Metro`s maintenance management program (Maximo) to analyze data, open, close & update work orders. Ensure correct materials are drawn from stock to progress and complete work with minimal downtime.

+ Prepares accurate and concise oral/written reports on the findings, deficiencies and recommendations for corrective actions, to ensure preventive, scheduled and corrective maintenance is executed safely and efficiently.

+ Supervises subordinates which includes recommending applicant selection, disciplinary actions, effective resolution of grievances, assigning duties, directing work, approving leave requests and timesheets, and ensuring effective and appropriate subordinate training is provided. Guarantees properly skilled employees are obtained and retained.

+ Responds quickly, to elevator and escalator accidents, employee injuries, and critical equipment outages, during and outside of normal working hours, if necessary. Conducts investigations and provides timely written reports of the investigations ensuring safety and alignment with WMATA's performance goals.

+ Directs and works with contractors, as directed, ensuring adherence to maintenance procedures, WMATA work instruction and SOPs.

Other Duties

+ Operates Authority vehicle or utilize Metro Bus or Train as needed between work locations to perform job duties and respond as required.

+ Maintains and promotes awareness and accountability with safety policies and procedures while performing job functions. Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles.

The** **functions** **listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:

+ Skills and/or behavioral assessment

+ Personal interview

+ Verification of education and experience (including certifications and licenses)

+ Criminal Background Check (a criminal conviction is not an automatic bar to employment)

+ Medical examination including a drug and alcohol screening (for safety sensitive positions)

+ Review of a current motor vehicle report

Closing

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.