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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Data Analytics & Computational Sciences

Job Sub** **Function:

Multi-Family Data Analytics & Computational Sciences

Job Category:

People Leader

All Job Posting Locations:

Horsham, Pennsylvania, United States of America, Titusville, New Jersey, United States of America

Job Description:

Johnson & Johnson Innovative Medicine is searching for the best talent for an **Associate Director, Data Operations & Strategy,** located in Titusville, NJ or Horsham, PA.

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine

This is a hybrid role available in Titusville, NJ or Horsham, PA. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location to apply.

**Purpose:** The Associate Director, Data Operations & Strategy role is integral to building out, evolving, and upgrading J&J’s approach to delivering insights and analytics capabilities within the Innovative Medicine U.S. organization, with a focus on Neuroscience. This role requires strong leadership and proven ability to work across a broad range of key stakeholders and strategic partners to deliver a re-imagined data platform to support artificial intelligence, analytics and reporting across all engagement channels. The Associate Director will partner with a team of internal and external partners, including J&J technology services.

The Associate Director will also partner with procurement, internal StAT leadership, and vendor partners to ensure the platform operates within budget.

Responsible for the timely and accurate processing of syndicated and non-syndicated data from receipt to distribution of end products. Manage all business rules and gain consensus for update/changes in central business rule environment. Monitor/Define necessary Quality Control processes for Data Eco-System. Provide oversight and governance of the associated data. Act at primary contact for data processing vendor and internal I/T and Commercial teams.

You will be responsible for:

+ Timely and accurate processing of syndicated and non-syndicated data from receipt to distribution of end-product for Neuroscience CAPLYTA market data.

+ Evaluates new data sources, manages current inventory of data, ensures appropriate usage of data, and establishes metrics to measure the total quality of all data processes (Data Governance Standards).

+ Manage processes to support acquisition, onboarding, and continued execution of Syndicated (i.e., Retail, Non-Retail, Claims) and Specialty Pharmacy data assets.

+ Monitor transfer of sub-national data to outside vendors to assure proper security processes are established and followed.

+ Perform Data Governance Stewardship role with business as subject matter expert acting as liaison between IT and Business Partners to proactively resolve data issues and efficiently manage data as an asset.

+ Understand and evaluate impact of data events/changes on analytic systems and engage business process owners and data stewards to align on the action plan/next steps.

+ Collaborate with technical support, developers, and consultants to prioritize and resolve complex technical issues.

+ Work with partners to document known solutions to an internal and external knowledge base.

+ Provide meaningful insights to improve the customer experience for key stakeholders as well as optimize business decisions for the support team and other teams.

+ Provide effective leadership for staff: day-to-day administrative and technical direction of onshore and offshore personnel; work with vendor partner on assignment of staff personnel to appropriate functions/tasks/duties to ensure optimal resourcing.

+ Establish or improve procedures and controls, where necessary, to ensure that all services meet production schedules.

+ Work collaboratively with Operations, Upstream, Downstream and Partner Strategy teams, helping to prioritize business information needs.

+ Manage release and sprint plans for ongoing delivery of Data Products

+ Translate business needs into technical requirements.

+ Collaborate with Data Product Technical Manager to onboard and optimize data sources.

+ Define and support SIT/UAT with clear requirements and quality checks.

+ Lead UAT with SMEs to validate readiness and usability.

+ Maintain Marketplace content, user guides, and documentation.

+ Ensure alignment with governance and data quality standards.

Qualifications/Requirements:

+ BA/BS undergraduate degree, preferably in Business, Technology, Analytics or Health Sciences is required. A master’s degree or equivalent experience is an asset.

+ 8-10 years of experience required. Validated experience of 7+ years in roles related to data management, analytics, insights, or other commercial analytics areas within the pharmaceutical or life sciences industry.

+ Proficient in data sources/products and expertise in using Pharma industry syndicated/secondary data from leading vendors - IQVIA, Symphony Health, Veeva, Definitive Healthcare, American Hospital Association (AHA), American Medical Association (AMA), Specialty Pharmacy, etc.

+ Experience with Neuroscience related data a plus.

+ Preferred experience utilizing MDM tools sets such as Informatica, Reltio and the appropriate use and application within an MDM solution.

+ Strong analytical toolkit is required, including modern business intelligence tools and infrastructure that allow for effective management of large data, as is proficiency with PowerPoint, Excel, and Word

+ Proven results as a project manager in cross-functional technology projects required.

+ Strong written and verbal communication skills are required, including ability to simplify complex technical issues.

+ Customer focus with building relationships, issue identification and resolution, problem-solving and project management skills.

+ Detail-oriented and results-driven.

+ Ability to apply policies and standards consistently.

+ Vendor management (outsourced program management team)

+ Working knowledge of tools and systems that allow for effective management of large data sets is required.

+ Strong understanding of data lifecycle, data quality, metadata, and data management.

+ Knowledge of existing and emerging data sources and data vendors in Pharma Commercial domain is preferred. Example: RWE/HEOR, IDN/ACO Affiliations, EMR/EHR, SPP, retail, non-retail, IMS, SHA etc.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center ([email protected]) or contact AskGS to be directed to your accommodation resource.

\#LI-Hybrid

The anticipated base pay range for this position is :

$137,000 - $235,750

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits