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Overview

**Compensation:** $80,000.00 - $95,000.00 annual salary (US Dollars)

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

**Benefits:** ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Staff\_&\_Management\_No%20Date%209.5.24.pdf)

Position Summary:

ABM Industries is seeking an experienced and driven **Assistant General Manager – Janitorial Services** to support operations at a nationally recognized, high-traffic transportation facility. This role is responsible for the day-to-day operations and administrative oversight of janitorial services, ensuring full compliance with contract requirements while maintaining the highest standards of cleanliness, safety, and customer satisfaction. The ideal candidate brings strong leadership, operational discipline, and a commitment to excellence in a secure, public-facing environment. Responsibilities include implementing cost control measures, maintaining service level standards, and overseeing inspections, quality control, and inventory management across the assigned operational footprint.

Essential Duties:

+ Coordinate service activities for assigned building. Ensure that services are performed as contracted.

+ Control supplies, equipment, and personnel necessary to meet customer specifications.

+ Interact with customers daily to obtain feedback on services and special needs. Troubleshoot potential problems and concerns.

+ Manage the company’s quality control monitoring and safety programs at the assigned buildings.

+ Conduct quality of service inspections at assigned buildings.

+ Attend ABM training workshops when scheduled.

+ Develop operational improvement plans and implements process changes within assigned buildings.

+ Attempt to increase revenue by ensuring the Supervisors are looking for ways to provide additional or periodic services to the customers.

+ Ensure compliance with company policies and procedures and all federal, state, and local government regulations.

+ Create reports, proposals, and monthly presentations

+ Ensure that all paperwork, including terminations, labor variance action plans, and operational model is complete and accurate and is submitted to the district/hub in a timely manner.

+ Responsible for scheduling periodic maintenance schedule. Knowledge of floor work, high dusting, bright works, project works, preventive maintenance.

+ Analyze and manage, in a proactive manner, both the financial and the operational performance of the assigned buildings.

+ Ensure that payroll is accurate and submitted to the appropriate payroll personnel in a timely manner and, when applicable, correct any payroll discrepancies.

+ Work with General Manager to develop an action plan for all invoices that are outside of the contractual parameters.

+ Manages and provides leadership to Supervisors, and Lead personnel assigned to the buildings.

+ Responsible for the overall direction, coordination, and evaluation of personnel within the assigned building. Carry out supervisory responsibilities in accordance with the company’s policies and applicable laws.

+ Responsibilities include directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, and terminating employees.

+ Client Relationship Management:

+ Cultivate and maintain strong, positive relationships with airport management and other key stakeholders.

+ Act as the primary point of contact for client inquiries and concerns, ensuring timely and effective resolution.

+ Regularly communicate with clients to understand their needs and expectations and adjust services accordingly.

+ Develop and implement strategies to enhance client satisfaction and retention.

* Perform other duties as assigned.

Minimum Requirements:

+ High School degree is required.

+ Minimum of three (3) years of supervisory experience in a service/customer oriented environment.

+ Experience in cost estimating/pricing work.

+ Have a working knowledge of OSHA safety regulations and chemical handling/storage procedures.

+ Must be able to write reports and business correspondence and effectively present information and respond to questions from managers and customers.

\#LI-AH1

REQNUMBER: 122219

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.