• Technical Architect - Salesforce Marketing Cloud

    Publicis Groupe (Chicago, IL)


    Company description

    Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

     

    Overview

     

    As a Salesforce Engineer, you will hold a client-facing role working across some of the world’s top brands. Your motivation, passion, and knowledge of the Salesforce platform will shine through in the delivery of your end-to-end solution design for the client. Sometimes you will split time between two projects at once, and you’ll provide value by completing whatever technical (or not so technical) task that has a positive impact for the client. Your main priority is creating a happy, reference- able customer and contributing to the growth of the business. In short, you are a fabulous technologist and clients love you.

     

    Our Salesforce practice values teamwork, quality work, innovation, and customer success. Our team is composed of people who are passionate about Salesforce.com, delivering on-time, exceeding expectations, and ensuring success for our clients. We are looking for those who share our passion and the desire to work with the best and brightest. Come build with us!

    Your Impact:

    + Work with clients to implement solutions around their Salesforce instance.

    + Scope, architect, and conduct requirement sessions, and assist in technical architecture in a Business Process Review

    + Manage resource requirements on each project and write customer deliverables and implementation plans along with training to the client as needed

    + Manage implementation projects from post-sale to post go-live

    + Provide customer training as required and configure the clients instance of Salesforce

    Qualifications

    Your Skills & Experience:

    + CRM consulting experience

    + Hands-on experience with Salesforce configuration experience

    + Salesforce.com certifications

    + Openness and ability to travel and work at client sites when necessary

     

    Additional information

     

    As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at +1-617-621-0200.