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Description

INTRODUCTION

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, **team-oriented environment, we want to speak to you!**

Perks of the job:

+ 401(k)

+ 401(k) matching

+ Dental insurance

+ Health insurance

+ Life insurance

+ Vision insurance

+ Paid time off

+ Growth potential

+ Eligible for annual discretionary bonus

WHY WORK FOR PRIMEFLIGHT?

+ We are committed to being a leading provider of commercial services within the aviation industry

+ Our teams focus on maintaining a positive working environment and treating all team members with respect

+ With more than 200 locations across the world, we offer opportunities for career progression

+ Enjoy a competitive pay scale

ABOUT US

+ We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!

SR. GENERAL MANAGER AT PRIMEFLIGHT

The Senior General Manager (SGM) is a director-level leader responsible for overseeing a large-scale cargo handling operation, typically with oversight of 700 or more employees. This high-impact and high-visibility role requires advanced strategic and operational leadership across all facets of the business, including 3PL logistics, customer service, warehouse management, operations excellence, and distribution services, to ensure efficient and safe cargo operations. The SGM will be the primary interface at our most important gateways with our mission critical clients, regulatory agencies, and key stakeholders, ensuring the delivery of exceptional service, safety, compliance, and financial performance. In this role, the SGM is accountable for driving growth, maintaining service excellence, and cultivating a high-performance culture in a complex, fast-paced environment. The position also involves steering long-term planning initiatives and cross-functional alignment across multiple departments and operating units.

RESPONSIBILITIES

+ Oversee all operational aspects of the company, including ground handling, customer service, and maintenance

+ Develop and implement strategic plans to enhance operational efficiency and customer satisfaction

+ Manage and lead a diverse team of department leaders and supervisors

+ Monitor operational performance measured against key performance indicators and objectives

+ Liaise with airlines, airport authorities, and regulatory bodies to ensure compliance and effective collaboration

+ Drive business growth through innovative service offerings and strategic partnerships

+ Oversee financial management, including budgeting, forecasting, and financial reporting

+ Ensure adherence to industry regulations and safety standards across all operations

+ Handle crisis management and emergency response planning

+ Foster a company culture focused on safety, quality service, and continuous improvement

+ Manage customer relations and address escalated customer service issues

+ Partner with human resources, including recruitment, training, and performance management

+ Stay informed of industry trends, advancements, and competitive landscape

+ Represent the company in industry events, conferences, and public forums

+ Lead initiatives to enhance sustainability and environmental responsibility in operations

+ Perform any additional duties as assigned by management

QUALIFICATIONS

+ 18 years of age or older

+ Eligible to work in the United States

+ Must have a valid state-issued driver’s license with an acceptable driving record

+ Communicate effectively in English (reading, writing, speaking)

+ Bilingual in English/Spanish a plus

+ Advanced skills in strategic planning, financial oversight (including P&L), labor management, and customer success

+ Strong interpersonal and leadership abilities, with the capacity to influence and build trust across all levels of the organization

+ Intermediate/Highly proficient Word, Excel, PowerPoint, Outlook

+ Effectively communicate with colleagues and clients, both in-person and through electronic means

+ Pass a background check and drug screen

+ Must be flexible to work extended hours on occasion to support our field operations

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:

+ Ability to lift up to 25 pounds

+ Position is generally sedentary, sitting for long periods of time

+ Be able to hear and respond to the spoken voice and to audible alarms

+ Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers

+ Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.