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Position Summary...

We are seeking a strategic and detail-oriented Senior Manager to lead Policy Governance within Walmart’s Last Mile Delivery (LMD) Trust & Safety team. This role will be responsible for developing, maintaining, and overseeing governance frameworks for policies that support safe, fair, and compliant operations. The ideal candidate will bring deep expertise in policy development, risk mitigation, and regulatory alignment, along with strong communication and stakeholder management skills

What you'll do...

Policy Governance Leadership

• Lead the development, implementation, and lifecycle management of Trust & Safety policies.

• Ensure policies are clear, consistent, and aligned with legal, regulatory, and operational standards.

• Maintain a centralized repository of policies with version control and audit trails.

Policy Review & Compliance

• Conduct regular reviews and audits of existing policies to ensure relevance and effectiveness.

• Monitor compliance with internal policies and external regulations.

• Partner with Legal, Compliance, and Risk teams to ensure policy alignment and mitigate risks.

Change Management & Communication

• Oversee policy change processes, including stakeholder reviews, approvals, and documentation.

• Develop and deliver training and communication plans to support policy adoption and awareness.

• Serve as a point of contact for policy-related inquiries and guidance.

Cross-functional Collaboration

• Collaborate with operational, legal, and compliance teams to gather feedback and identify policy gaps.

• Support the integration of policy requirements into operational workflows and tools.

• Facilitate working groups or committees focused on policy governance and continuous improvement.

What you'll bring:

• 5–7 years of experience in policy governance, regulatory compliance, risk management, or a related field.

• Strong understanding of governance frameworks and policy lifecycle management.

• Excellent organizational, analytical, and project management skills.

• Proven ability to work cross-functionally and influence without authority.

• Exceptional written and verbal communication skills.

• Experience in Trust & Safety, operations, or highly regulated environments.

• Familiarity with policy management tools or governance platforms.

• Knowledge of regulatory frameworks relevant to logistics, technology, or data privacy.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer-By Choice. We believe we are the best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, ideas, and options-while being welcoming of all people.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices .

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart (https://bit.ly/3iOOb1J) .

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The annual salary range for this position is $90,000.00-$180,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area. 1 year’s supervisory experience.

Preferred Qualifications...

_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._

Leadership of cross-functional task forces or projects

Masters, Masters: Operations Management

Project Management - Project Management Professional - Certification

Primary Location...

2914 Se I St, Bentonville, AR 72712-3148, United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.