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Position Summary...

What you'll do...

Position Summary...

Data Venture’s Customer Success team is looking for a seasoned Technical Writer to oversee our technical content across various platforms. In this role, you will be responsible for creating clear, concise, and accurate developer documentation, including user guides, API references, tutorials, and integration walkthroughs, as well as other materials as needed for both technical and non-technical audiences. You will work closely with Product Marketing, Product Managers, Engineering Teams, and stakeholders from other teams to translate complex technical concepts into user-friendly content, aligned with business objectives and initiatives. The ideal candidate is detail-oriented and passionate about producing engaging instructional content that can proficiently train our fast-growing clientele on various Data Ventures solutions and tools.

Data Ventures exists to unlock the full value of Walmart’s data by developing and productizing B2B data initiatives that empower merchants and suppliers to make better, faster decisions for the business. As part of this transformation, we’re seeking entrepreneurial individuals to help drive data productization from concept to deployment.

What you'll do...

Responsibilities:

+ In this role, you will collaborate with the Developer Experience Product Manager to help shape the API content strategy and vision for future guides, tutorials, and learning paths

+ Create clear, concise, and accurate guides, tutorials, and technical walk-throughs that cater to both technical and non-technical audiences

+ Work closely with GTM, Marketing Ops, Product, Business, Engineering, and stakeholders from other teams to translate complex technical concepts into user-friendly content, aligning the content strategy to the business objectives and initiatives

+ Develop and adhere to API content style guides and best practices to ensure content consistency

+ Strengthen cross-functional partnerships and work with subject matter experts to develop, produce, and deliver training resources tailored for both technical and non-technical audiences

+ Effectively manage concurrent documentation projects for multiple API and platform releases

+ Coordinate with cross-functional teams to align documentation timelines with product delivery

+ Own documentation project plans, tracking milestones and ensuring timely delivery

+ Adapt quickly to changing priorities in a fast-paced, iterative release environment

+ Serve as a key point of contact in a high-visibility role, communicating status and risks clearly and proactively

+ Audit content regularly to maintain its accuracy/relevancy, conduct in-depth research to identify content gaps and thoroughly understand the products, solutions, and processes that you will be writing about

+ Measure the effectiveness of the API content and drive ongoing optimization to increase client engagement

+ Adapt quickly in an often ambiguous and fluid environment

Preferred Qualifications:

+ 2–4 years of experience writing technical documentation for developers, engineers, or other technical users

+ Strong understanding of APIs, cloud platforms, and/or developer tools

+ Proven ability to plan, write, and edit a range of technical content, including user guides, integration walkthroughs, and reference materials

+ Experience effectively managing multiple documentation projects simultaneously in a fast-paced release environment

+ Familiarity with agile development processes and experience collaborating with cross-functional teams (engineering, product, QA)

+ Proficient with collaboration and communication tools such as Slack, Jira, and Confluence to facilitate effective team workflows and agile project management.

+ Excellent written and verbal communication skills

+ Comfortable using documentation tools such as Markdown, static site generators (e.g., Hugo, Jekyll, Docusaurus), Github, and CI/CD processes

+ Strong organizational and time management skills, with the strong ability to self-direct and meet deadlines

+ Skilled in editing and proofreading complex technical material to ensure clarity, consistency, and correctness

+ Experience adapting tone and style to suit various formats, including user guides, tutorials, and FAQs

+ Strong command of grammar, style guides, and industry-standard documentation best practices

+ Ability to simplify complex technical concepts into accessible language without sacrificing accuracy

+ Proficient with APIs or written API documentation - case study will be provided

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices .

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart (https://bit.ly/3iOOb1J) .

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The annual salary range for this position is $80,000.00-$155,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._

Bachelor’s degree in Business, Human Resources, Communications, Education, or related field and 2 years’ experience in adult learning, training content development, or related area OR 4 years’ experience in adult learning, training content development, or related area.

Preferred Qualifications...

_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._

Instructional Design Software, Leading cross-functional teams, Master’s degree in Learning and Development, Human Resources, or related field, Project Management Certification, Project management experience, Six Sigma certification

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.