• RTX Absence Claim Specialist

    MetLife (Bloomfield, CT)


     

    Once a month in office for meetings

    Key Responsibilities:

    • Handle, review, and administer Family & Medical Leave Act standalone/ADA (as well as other leave) claims and adhere to federal and state regulatory and/or company plan requirements and established FMLA workflow procedures and evaluate against appropriate leave plans and make initial claim decisions.

    • Complete eligibility decisions during intake call, gather pertinent data when necessary, from employee or other supporting systems as well as perform leave follow-ups as required, including recertification of health condition, intermittent claim tracking, RTW confirmation, etc.

    • Update systems to accurately reflect leave status and ensure appropriate diary documentation exists.

    Essential Business Experience and Technical Skills:

    Required:

    • High school diploma

    • 2+ yrs. related experience and strong customer satisfaction focus and attention to detail

    Preferred:

    • Bachelor’s degree

    • Knowledge of system applications and Disability claims knowledge/working knowledge of FMLA/Disability/Leave procedures preferred

    Equal Employment Opportunity/Disability/Veterans

    If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

     

    MetLife maintains a drug-free workplace.