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About USS

United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.

Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.

By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.

Primary Purpose

The Benefits Specialist is responsible for the effective administration of United Site Services’ employee benefit programs, including health and welfare plans, retirement savings, PTO, and voluntary benefits with a strong emphasis on leave of absence (LOA) processes, including both paid and unpaid. This role ensures all programs are compliant, competitive, and meet the needs of a multi-state, primarily hourly workforce. Acting as a key liaison between employees, vendors, and internal teams, the Benefits Administrator supports day-to-day operations, employee education, and continuous improvement of our Total Rewards offerings.

Essential Functions

Benefits Administration

+ Assist with the administration of USS’ health and welfare plans, including medical, dental, vision, life, disability, HSA/FSA, and retirement benefits.

+ Coordinate and maintain the benefits portal, including updates for enrollment periods, plan changes, and carrier integrations.

+ Manage daily benefits transactions, including enrollments, life event changes, terminations, and beneficiary updates.

+ Respond to employee inquiries regarding eligibility, plan coverage, and enrollment procedures.

+ Coordinate new hire benefits orientation and annual open enrollment sessions.

+ Collaborate with third-party vendors to resolve employee issues and ensure accurate plan administration.

+ Oversee the administration of Paid Time Off (PTO), sick leave, and related accruals and carryovers.

+ Maintain accurate and up-to-date employee records in HRIS and benefits platforms.

Leave of Absence Administration

+ Partner with third-party leave administrators to manage FMLA, ADA, short-term disability, long-term disability, military leave, and other leave programs.

+ Track employee leave usage and ensure compliance with applicable laws and internal policies.

+ Serve as the point of contact for employees and managers regarding leave policies and return-to-work procedures.

+ Ensure coordination of benefits and pay during leave periods with Payroll and HRIS teams.

Compliance & Reporting

+ Ensure all benefits programs comply with applicable federal, state, and local regulations including ERISA, COBRA, ACA, HIPAA, FMLA, ADA, and Section 125.

+ Prepare and audit data for required filings (e.g., 5500s, ACA reporting, nondiscrimination testing).

+ Support annual audits, including the coordination of data with internal stakeholders and external auditors.

+ Reconcile and process benefits-related invoices; escalate and resolve discrepancies with vendors.

+ Coordinate funding schedules for benefit deductions and employer contributions.

+ Maintain effective relationships with insurance carriers, brokers, and benefit service providers.

+ Maintain accuraterecords and generate reports for audits and compliance reviews.

Communications & Education

+ Assist in drafting clear, engaging benefits communications including plan summaries, FAQs, intranet content, and memos.

+ Support the development and delivery of benefits training for employees and managers.

+ Collect feedback and provide recommendations to improve benefits education and service delivery.

Additional Duties

+ Participate in continuous improvement initiatives and special projects as assigned.

+ Collaborate with cross-functional HR partners (Payroll, HRIS, HRBP and Legal) to ensure benefits programs align with broader people strategies.

+ Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

Qualifications

QUALIFICATIONS

EDUCATION

Min/Preferred

Education Level

Description

Minimum

4 Year / bachelor’s degree

in Business Administration, Human Resources, or related field of study or a combination of relevant education and experience

EXPERIENCE

Minimum Years of Experience

Maximum Years of Experience

Comments

3

Experience administering employee benefits and leave programs in a multi-state environment, preferably supporting a large, distributed hourly and salaried workforce.

ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES

+ In-depth understanding of federal and state laws related to benefits (e.g., ERISA, COBRA, FMLA, ACA, ADA).

+ Experience working with third-party leave administrators and HRIS systems.

+ Strong attention to detail, accuracy, and organizational skills.

+ Ability to maintain confidentiality and handle sensitive information with discretion.

+ Excellent verbal and written communication skills.

+ Strong customer service orientation and problem-solving capabilities.

+ Proficient in Microsoft Office Suite and HRIS/benefits administration platforms (e.g., UKG, and ADP).

+ Ability to work both independently and collaboratively in a fast-paced, evolving environment.

Physical Requirements

+ Sit while answering phones or reply to emails

+ Use hands and fingers to handle, control or feel objects tools or controls

+ Repeat the same movements when entering data

+ See details of objects that are less than a few feet away

+ Speak clearly so listeners can understand

+ Understand the speech of another person

+ Focus on one source of sound and ignore others

+ Hear sounds and recognize the difference between them

+ See differences between colors, shades and brightness

Benefits Summary

All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:

+ Holiday & Paid Time Off (pro-rated for Part-Time employees)

+ Medical/Pharmacy

+ Dental

+ Vision

+ Employer-Paid Short-Term Disability

+ Employer-Paid Employee Basic Life & Accidental Death and Dismemberment

+ Voluntary Employee Life & Accidental Death and Dismemberment

+ Voluntary Spousal Life

+ Voluntary Dependent Life

+ Hospital Indemnity, Accident and Critical Illness

+ Commuter/Transit Account

+ Healthcare Flexible Spending Account

+ Dependent Care Flexible Spending Account

+ Health Savings Account

+ 401(k) with employer match

+ Employer-Paid Employee Assistance Program (EAP)

+ Employee Discounts

At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.

Salary Range

$70,000.00 – $80,000.00 / year

Pay Transparency Statement

At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.

EEO Statement

United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.