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EOC Academic Program Specialist: Queens EOC at York College

POSITION DETAILS

The Queens Educational Opportunity Center (EOC) has been in existence since 1991 and is located in the Jamaica business district. The goal of the Queens EOC is to produce lifelong learners who are self-directed, empowered, and committed to excellence. Students and residents of the surrounding communities are provided a range of services designed to develop their academic, vocational and life skills necessary to become self-sufficient individuals. Program and services are structured to adapt to the needs of the community, and to serve as a readily accessible first step toward the attainment of long-term education/and or vocational goals.

The Academic Program Specialist reports directly to the Director of Student Support Services and works closely with students, faculty and staff as part of the Student Support Services team in the development of educational and career exploration opportunities for Queens EOC students. S/he also assists with the activities involving academic program orientations, developing options for internal or external tutorial assistance and academic success plans. S/he is primarily responsible for college placement outcomes and the progress of academic program students seeking to earn a high school equivalency diploma. The Academic Program Specialist also identifies and establishes community linkages with high schools for related higher education opportunity program admissions, literacy options, and other initiatives that impact the EOC’s academic and foundational programs objectives. S/he assists the efforts of the College Connections Initiative to engage and inform community residents about higher education and college opportunities.

Responsibilities include but are not limited to:

+ Establish and maintain an on-going rapport with higher education institutions, community-based organizations and act as liaison between the EOC and college related programs/ service entities, as applicable.

+ Adhere to established guidelines and procedures for meeting all statewide program based performance standards related to the academic preparation and performance of EOC students.

+ Work closely with EOC faculty and staff for program development in order to maintain an awareness of program options and instructional initiatives at the Center.

+ Advise students regarding academic progress/probation and retention related matters.

+ Provide assistance to specialized populations such as disabled students and veterans (e.g., request accommodations for specific disabilities, special services that are available, etc.).

+ Support opportunities to expose students to careers working with the EOC Sr. Career Job Developers.

+ Assist, as necessary, admissions interviews for academic program registrants.

+ Participate in required campus-wide and EOC staff training/program development activities as assigned.

QUALIFICATIONS

Bachelor’s Degree in Education, Social Work, Psychology or an appropriate Social Science field of study and four years' related work experience required.

Preferred qualifications:

Master's degree

At least two (2) years related experience working with an economically and academically underprepared/underserved population.

Demonstrated understanding of and experience with using technology, including, but not limited, to social media, spreadsheets and database programs.

Strong written communication with extreme attention to detail.

A high level of organizational and analytic skills.

CUNY TITLE OVERVIEW

Coordinates operations at an Educational Opportunity Center (EOC).

- Assists with the administration of Admissions and Testing, Outreach, and Case Management/Advising

- Works with students as assigned, both in groups and individually

- Organizes special events covering issues such as career and health and wellness

- Represents the EOC at meetings and events

- Performs related duties as assigned.

CUNY TITLE

EOC Higher Education Assistant

FLSA

Exempt

COMPENSATION AND BENEFITS

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

The salary range for this appointment is $70,815 to $76,937 - Salary commensurate with education and experience.

HOW TO APPLY

In order to be considered for this position, applicants must include a cover letter, resume, and contact information for three references (email and telephone). Please upload all materials as ONE DOCUMENT in doc, pdf, or rtf format.

You may only apply online through the CUNY.edu job board.

To apply:

• Please go to www.CUNY.edu, go to the Employment drop-down menu and click the ‘Search Job Postings’ tab.

• Filter by Job Location by clicking on York College. The title of this position is EOC Academic Program Specialist, Job ID #30736. Click on the title to view the entire job announcement.

• Click the ‘Apply Now’ tab and follow the prompts from there, including creating an account or logging into a previously created account.

York College/CUNY is an EEO/AA/IRCA/ADA Employer.

CLOSING DATE

August 30, 2025

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

30736

Location

York College