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EOC Enrollment Specialist - Queens EOC at York College

POSITION DETAILS

The Queens Educational Opportunity Center (EOC) has been in existence since 1991 and is located in the Jamaica business district. The goal of the Queens EOC is to produce lifelong learners who are self-directed, empowered, and committed to excellence. Students and residents of the surrounding communities are provided a range of services designed to develop their academic, vocational and life skills necessary to become self-sufficient individuals. Program and services are structured to adapt to the needs of the community, and to serve as a readily accessible first step toward the attainment of long-term education/and or vocational goals.

The Enrollment Specialist reports directly to the Director of Student Support Services with responsibilities that encompass the areas of enrollment management, recruitment, admissions, student data management and student records. As a member of the management team, the Enrollment Specialist will provide input and, as required, research concerning retention, placement outcomes, employment trends and student demographics. Moreover, the successful candidate is responsible for the overall maintenance, security and integrity of the center’s student record keeping systems, the student information system, as well as the supervision of registration, recording of grades and verification of student records.

Responsibilities include but are not limited to:

+ Maintain a working, practical knowledge concerning Queens EOC programs, policies and all procedural admissions requirements per EOC Guidelines.

+ Effectively provide oversight and management of secured student records within the student data management system. These include EOC eligibility, enrollment, program completion/graduation and program outcomes (i.e., employment, college admission, program continuation, employment and college applications).

+ Analyze and interpret quantitative and qualitative student enrollment data to prepare timely management reports.

+ Provide verification of current student status, student records and transcripts for requesting agencies.

+ Assist in the coordination of and participate in recruitment and student admissions activities including open houses, program orientations, program advisement, information sessions and off-site presentations to partners and community-based organizations.

+ Support processes and procedures that record student grades, withdrawals, reinstatement, readmission and timely EOC term transitions.

+ Complete regular enrollment reports for submission to the Director of Student Support Services for administrator’s review and planning efforts.

+ Conduct market research in areas that are identifiable as possible program options.

+ Assist with the design of recruitment materials through participation on the Social Media and Communications Committee.

+ Work directly with program applicants, as necessary to achieve admissions requirements.

QUALIFICATIONS

Bachelor’s Degree in Education, Business or an appropriate related field and four (4) years of relevant experience required.

Preferred qualifications:

Master's degree

Demonstrated understanding of and experience with using technology, including, but not limited, to social media, spreadsheets and database programs.

Strong written communication with extreme attention to detail

A high level of organizational and analytic skills

CUNY TITLE OVERVIEW

Administers enrollment processes and related functions.

- Collaborates with management team in the development of admission and enrollment goals, strategies, and initiatives; participates in planning enrollment events.

- Analyzes and interprets quantitative and qualitative student enrollment data to prepare reports for management.

- Recommends and implements improvements to existing technical systems and office operations.

- Serves as resource reference to interpret and comply with University and College enrollment policies.

- Prepares and reviews student communication materials.

- May coordinate aspects of student entry from point of allocation to include orientation, advisement, and collection of admitted student documents.

- May supervise office operations and/or department budget

- Performs related duties as assigned.

Job Title Name: Enrollment Specialist

CUNY TITLE

Higher Education Assistant

FLSA

Non-exempt

COMPENSATION AND BENEFITS

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

$57,252 - $79,598 - Salary commensurate with education and experience.

HOW TO APPLY

In order to be considered for this position, applicants must include a cover letter, resume, and contact information for three references (email and telephone). Please upload all materials as ONE DOCUMENT in doc, pdf, or rtf format.

You may only apply online through the CUNY.edu job board.

To apply:

Please go to www.CUNY.jobs.

Filter by Job Location by clicking on York College. The title of this position is EOC Enrollment Specialist, Job ID # 30737. Click on the title to view the entire job announcement.

Click the ‘Apply Now’ tab and follow the prompts from there, including creating an account or logging into a previously created account.

York College/CUNY is an EEO/AA/IRCA/ADA Employer.

CLOSING DATE

August 30, 2025

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

30737

Location

York College