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Academic Faculty Workload Specialist (HEOa)- Office of the Dean, School of Arts and Sciences

POSITION DETAILS

The School of Arts & Sciences at Hunter College, the largest academic unit within the City University of New York (CUNY), is home to over 460 full-time faculty across 26 departments and 10 interdisciplinary programs. Serving more than 15,000 undergraduate and 4,000 graduate students, the School delivers the majority of Hunter’s general education curriculum and a wide array of disciplinary and pre-professional degree pathways.

The Dean’s Office seeks a Faculty Workload and Curriculum Operations Specialist, a detail-oriented and analytically skilled professional responsible for coordinating faculty workload compliance and supporting curriculum and catalog operations across the School. The Specialist ensures timely and accurate workload reporting in CUNYFirst and CourseDog, upholds compliance with university and contractual policies, and supports efficient, policy-aligned academic operations., working closely with department chairs, faculty, and staff, the Specialist plays a critical role in operationalizing policies, interpreting workload rules, and resolving data integrity issues. The role requires technical fluency in large data sets, independent problem solving, and a commitment to process improvement in a fast-paced, deadline-driven environment.

Reporting to the Assistant Dean for Student Achievement, the Faculty Workload and Curriculum Operations Specialist will provide training, troubleshooting, and administrative coordination that strengthens the School’s academic infrastructure and supports its mission to advance student success. In addition to the CUNY Title Overview, the Faculty Workload and Curriculum Operations Specialist will be responsible for the following duties:

• Manage and audit faculty workload (FWL) compliance across 30 academic departments and programs in alignment with the PSC-CUNY contract, college workload guidelines, and CUNY policy; identify and correct workload issues in CUNYFirst and CourseDog.

• Serve as the primary liaison and subject-matter expert on faculty workload processes, providing guidance to departments, troubleshooting system issues, and interpreting assignment types, workload credits, and contractual provisions.

• Train department chairs and staff on workload policies and systems, including delivering onboarding workshops and maintaining up-to-date documentation and manuals for CUNYFirst and CourseDog, proactively flagging access needs for the departments to complete.

• Review, analyze, and report on workload data using operational databases, dashboards, and CUNYFirst queries; ensure all entries are accurate, timely, and documented for audit readiness.

• Support curriculum and catalog operations by coordinating review and submission processes, preparing materials for meetings, and serving as liaison between academic departments and the Provost’s Office.

• Provide confidential, proactive administrative support to the Assistant Dean, including tracking communications, preparing agendas, documenting meetings, and ensuring timely follow-up on action items.

• Continuously improve operational workflows related to workload and curricular processes, independently identifying areas for improvement and proposing or implementing solutions under minimal supervision.

• Collaborates with Academic Affairs, Human Resources, Registrar, and IT to align workload and curriculum data across systems and operations

QUALIFICATIONS

Bachelor’s degree and four years’ related experience required.

Preferred Qualifications:

• Proficiency working with large data systems (e.g., PeopleSoft/CUNYFirst, CourseDog), including data entry, reporting, and troubleshooting.

• Ability to maintain confidentiality, manage deadlines, and adapt in a fast-paced environment.

• Strong organizational skills and the ability to work independently and collaboratively, interpret policies, and communicate clearly with faculty and staff.

CUNY TITLE OVERVIEW

Supervises the administration of data and processes which track faculty activities such as workload.

- Assures information on faculty workload is accurately collected, entered, and maintained in automated systems

- Works with executive assistants, department chairs, and professional staff to assure a smooth reporting process

- Develops College-wide policies and procedures for workload reporting and processing, and advises College personnel

- Supervises office staff as needed

- Performs related duties as assigned.

CUNY TITLE

Higher Education Assistant

FLSA

Non-exempt

COMPENSATION AND BENEFITS

Salary commensurate with education and experience, within the approved hiring range ($82,928-$99,532).

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will increase by approximately 9.54% with an additional increase of 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement.

HOW TO APPLY

Applications must be submitted online by accessing the CUNY Portal on City University of New York job website www.cuny.edu/employment or https://cuny.jobs/ and following the CUNYfirst Job System Instructions. To search for this vacancy, click on Search Job Listings, select More Options To Search For CUNY Jobs and enter the Job Opening ID number 30745. Click on the "Apply Now" button and follow the application instructions. Current users of the site should access their established accounts; new users should follow the instructions to set up an account.

Please have your documents available to attach into the application before you begin. Please note that the required material must be uploaded as ONE document under CV/ Resume (do not upload individual files for a cover letter, references, etc.). The document must be in .doc, .docx, .pdf, .rtf, or text format- and name of file should not exceed ten (10) characters – also DO NOT USE SYMBOLS (such as accents (é, è, (â, î or ô), ñ, ü, ï, –, \_ or ç)).

Incomplete applications will not be considered.

Please include:

• Cover Letter or Statement of scholarly interests

• Curriculum Vitae/ Resume

• Names and contact information of 3 references

Upload all documents as ONE single file-- PDF format preferred.

CLOSING DATE

The search will remain open, and screening and review of applications will be ongoing-- until the position is filled. The committee will begin reviewing complete applications on August 21, 2025. Applications submitted after the deadline will only be considered if the position(s) remain open after initial round.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

30745

Location

Hunter College