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Manager, Technology Sales

Position Profile

**Job Title:** Manager, Technology Sales

**Reports To:** [Insert Reporting Title]

**Location:** [Insert Location]

The **Manager, Technology Sales** is responsible for leading a team of Technology Specialists to execute Ricoh’s Equipment and Services Strategy. This role focuses on driving profitable growth, expanding services, and ensuring high performance through coaching, accountability, and collaboration.

Key Responsibilities

+ Lead a sales team to execute Ricoh’s Equipment and Services Strategy, ensuring alignment with company standards and goals.

+ Drive profitable growth in equipment and core services across assigned accounts, including contract retention, expansion, and new service adoption.

+ Hold Technology Specialists accountable for sales activities, KPI achievement, and deal closure to deepen client engagement.

+ Establish clear expectations and routines, regularly inspecting activities that support sales objectives.

+ Collaborate with internal teams to align resources, support, and talent for successful sales execution.

+ Engage with peers and specialty teams to resolve issues and enhance growth strategies.

+ Coach and develop team members, identifying strengths and areas for improvement.

+ Guide Technology Specialists through the sales methodology, ensuring mastery of fundamentals and continuous skill development.

+ Create and implement development plans to challenge and elevate team performance.

+ Proactively contribute to achieving company financial targets.

+ Perform other duties as assigned.

Qualifications

+ Bachelor’s degree or equivalent experience in a related field.

+ 7+ years of experience in selling products and services.

+ 5+ years of experience in sales management.

+ Strong background in consultative sales.

Knowledge, Skills, and Abilities

+ Deep understanding of organizational dynamics.

+ Agile leadership with a strong sense of urgency.

+ Familiarity with Ricoh’s operating model and internal navigation.

+ Excellent verbal and written communication skills.

+ Strong interpersonal and relationship-building abilities.

+ Technologically proficient, with knowledge of enterprise IT architectures.

+ Recognized as a thought leader and trusted advisor in equipment and core services.

+ Strong business and financial acumen.

+ Proven ability to coach and develop high-performing sales teams.

+ Ability to hold self and team accountable for achieving sales goals.

Working Conditions & Physical Demands

+ Primarily office-based with standard lighting, ventilation, and noise levels.

+ Work involves interpreting and applying complex information and data.

+ Minimal physical effort; mostly sedentary with occasional walking, standing, and light lifting (under 10 lbs).

+ Moderate dexterity required for tasks such as typing and using office tools.

+ Travel required approximately 30%, including overnight stays.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

+ Choose from a broad selection of medical, dental, life, and disability insurance options.

+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

+ Augment your education with team member tuition assistance programs.

+ Enjoy paid vacation time and paid holidays annually

+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.