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81423BRJob Posting Title:Sr. Director, Technology Strategy & SolutionsDepartment:Children's Hospital Trust AutoReqId:81423BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:Information TechnologyJob Posting Description: Job Summary:

The Senior Director, Technology Strategy & Solutions is a key member of the Boston Children’s Hospital (BCH) Trust senior management team, responsible for shaping and executing the vision, strategy, and leadership of the Trust’s technology systems. This position ensures technology serves as an enabler of fundraising success, donor engagement, and operational excellence, rather than a barrier. The role oversees a team of technology professionals responsible for enterprise applications (including CRM, analytics platforms, and collaboration tools), IT strategy and architecture, AI initiatives, user support, and strategic vendor management.

Reporting to the Vice President, Operations, the Senior Director drives digital transformation efforts and leads the implementation of modern, integrated, and customer-focused technology solutions. The role requires close collaboration with internal business units and BCH IT leadership to ensure system-wide alignment, security, and interoperability.

Key Responsibilities:

+ Develop and execute a forward-looking technology strategy aligned with the Trust’s strategic priorities, incorporating emerging trends and anticipating future business needs.

+ Lead the Trust’s digital transformation, including AI integration, process automation, and improved use of data for decision-making and fundraising.

+ Direct all aspects of Trust enterprise systems, including the donor CRM, data warehouse, online fundraising platforms, internal knowledge/content management systems, and the Trust website.

+ Guide the successful selection, planning, design, testing, launch, and user adoption of new technology tools and systems in collaboration with Trust business units.

+ Oversee the development and enforcement of policies to integrate data across the Trust’s systems and support the creation of a comprehensive data strategy.

+ Collaborate with senior managers to promote user adoption and technical proficiency across departments.

+ Implement strong project governance, change management, and delivery practices across the Trust’s technology portfolio.

+ Lead and mentor a high-performing internal technology team and third-party vendors; foster a culture of collaboration, innovation, and continuous improvement.

+ Maintain strong working relationships with BCH IT leadership to align with enterprise architecture, security standards, and infrastructure priorities.

+ Manage the Trust’s annual and capital technology budgets, ensuring resources are aligned with strategic goals.

Required Qualifications:

+ Bachelor’s degree required; advanced degree preferred.

+ At least 10 years of progressive leadership experience in technology solutions, web development, and technical services, including 5 years of direct supervisory experience in a highly complex organization.

+ 5 years of experience managing a technical team in a fundraising environment, ideally within an academic medical center or higher education setting preferred.

+ Must have at least 5 years of experience working with a CRM enterprise system.

+ Demonstrated ability to lead digital transformation, including AI initiatives, in a mission-driven organization.

+ Strong understanding of data standards and security, particularly in environments with high regulatory standards.

+ Proven track record in developing and executing strategic and tactical technology plans.

+ Excellent communication, stakeholder engagement, negotiation, and executive presentation skills.

+ Ability to collaborate and influence across departments and function effectively as both a leader and team member.

Boston Children’s Hospital offers competitive compensation and unmatched benefits.

Office/Site Location:BostonRegular, Temporary, Per Diem:Regular Remote Eligibility :Part Remote/Hybrid