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Description

Amazon’s North American Sort Center (NASC), ACES Operations Integration team is seeking a highly skilled and motivated Sr. Program Manager to help develop world-class middle mile systems that deliver on time for the customer and at optimal cost. Operations Integration is a Program Management team responsible for the ideation and integration of operator tools, quality performance initiatives, & network scaling mechanisms into the North American Sort Center network. The team is focused on providing solutions that positively impact daily execution and shape the forward looking vision of the network.

Key job responsibilities

- Design and Implement Innovative Solutions: Develop operational requirements and deploy new processes, hardware, and software across the network

- Drive Network Excellence: Create metrics and mechanisms that maximize compliance and continuous improvement

- Stakeholder Communication: Effectively communicate network changes and strategic programs to diverse teams

- Cross-Functional Collaboration: Engage with global Amazon business units to share best practices and enhance end-to-end outcomes

- Data-Driven Decision Making: Ensure data integrity and accessibility to support performance optimization

A day in the life

As a Senior Program Manager, you'll be at the forefront of transforming our sort center network. Your day will involve collaborating with cross-functional teams, designing innovative operational solutions, and implementing strategic initiatives that enhance efficiency and scalability.

About the team

We are a forward-thinking team dedicated to shaping the future of Amazon's transportation network. Our mission is to develop and integrate technology programs that dramatically improve operational performance, cost-effectiveness, and customer satisfaction. We empower our team members to be creative problem-solvers and strategic thinkers.

Basic Qualifications

- 5+ years of program or project management experience

- Experience using data and metrics to determine and drive improvements

- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

- 2+ years of driving process improvements experience

- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.