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Lead Business Relationship Support Specialist:…
- Wells Fargo (Minneapolis, MN)
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About this role:
Wells Fargo seeks a **Lead Business Relationship Support Specialist** responsible for providing business management support for the **Corporate Banking** : **Credit Execution & Administration** team. This role will be focused on delivering on a wide range of tasks that contribute to managing the business inclusive of design and execution of optimal organizational management.
The successful candidate will play a vital role in driving cross-functional initiatives by conducting data analysis, presenting insights, making recommendations, and collaborating closely with business managers to execute across organizations.
In this role, you will:
+ Head the planning and execution of a variety of operational initiatives and risk / control routines covering workforce management, financials, risk mitigation, efficiency, change management, communications, client / employee experience, and executive level metric reporting.
+ Make decisions in highly complex and multifaceted situations requiring solid understanding of functions / products / organizations, facilitate decision making and issue resolution, and drive implementation of those solutions and plans
+ Analyze operational metrics to provide leadership with data driven actionable insights that enable decision making.
+ Structure business problems into clear, actionable plans using data and sound judgment.
+ Build compelling, clear, concise, executive ready, PowerPoint presentation narratives that provide insights, make recommendations, and help align and influence key/executive stakeholders.
+ Build and maintain trusting relationships with senior stakeholders and partners to successfully lead program implementation and initiatives cross functionally
+ Drive accountability of leaders across the organization on assigned initiatives, limiting risk exposure, implementing standardized processes, and carrying the team culture of collaboration and accountability.
+ Lead special projects and programs end-to-end, ensuring timely execution and measurable impact
+ Work independently to execute broadly scoped, cross functional business projects / initiatives with a bias toward digital first, automated solutions
+ Continuously identify opportunities for innovative process simplification to complex areas and execute complete implementation across disparate business processes
Required Qualifications:
+ 5+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
+ 8+ years of Corporate & Investment Banking Business Management experience and/or Lending Operations experience
+ 8+ years of Business, Project, and/or Change Management experience
+ Experience translating business strategies into actionable project roadmaps; proficiency in managing large, multi-year strategic programs via skilled resource and budget management and timeline adherence
+ Intellectually curious, self-directed, self-motivated, and comfortable navigating ambiguity. A self-starter/independent worker who takes initiative to learn, grow, and adapt in a dynamic environment.
+ High emotional intelligence, empathy, and the ability to build trust across levels and teams.
+ Strong interpersonal skills and organizational savvy including the ability to work in a matrixed environment and manage multiple competing priorities in a fluid and ambiguous environment.
+ Experience with data analysis/visualization tools (e.g., Microsoft Excel). Knowledge of Power BI, Tableau, etc. a plus
+ Exceptional PowerPoint and communication skills - able to craft narratives that resonate with senior audiences.
+ Advanced facilitation skills, including ability to drive decision-making and broker agreements amongst diverse, differing, and/or conflicting perspectives/priorities
+ Independent decision maker able to distill recommendations to senior leadership
+ Demonstrated ability to lead cross-functional projects and influence without authority.
+ Ability to take ownership / accountability for business outcomes, prioritize work, set deadlines, and achieve measurable goals. Lead and operate collaboratively, execution focused, and results oriented
+ Strong analytical skills, with keen attention to detail and accuracy, and ability to draw conclusions and translate findings
+ Demonstrated experience in independently identifying opportunities to improve, identifying root cause(s) of issues, and developing permanent solutions to mitigate risk
+ Proven and demonstrated leadership skills including relationship building, partnering / collaboration, strong ability to influence, gain buy-in and negotiate with a diverse global group of critical business partners/stakeholders including senior management
+ Ability to develop operational reporting and perform complex data and trend analysis using advanced Excel techniques
+ Advanced Proficiency in Microsoft Office suite, especially Excel and PowerPoint
+ Excellent communication skills, both written and verbal, to articulate complex concepts to a broad audience resulting in comprehension
Job Expectations:
+ Ability to work a hybrid schedule
+ Willingness to work on-site at stated locations on the job opening
+ This position is not eligible for Visa sponsorship
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$87,000.00 - $154,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
Posting End Date:
13 Aug 2025
*** **_Job posting may come down early due to volume of applicants._
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-475855
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