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Summary Serves as an Operations Supervisor in a terminal facility responsible for planning and directing operations within delegated areas of responsibility. Provides first line supervision to a team of Developmental and Certified Professional Controllers. Responsibilities Supervises a staff of Air Traffic Control Specialists that are responsible for carrying out air traffic control assignments. Plans and assigns work to be accomplished by subordinate employees. Sets work priorities and schedules. Approves leave; gives counsel, and instruction to employees on both work and administrative matters. Evaluates performance of employees and recommends performance ratings. Hears and resolves complaints from employees and refers group grievances and more serious unresolved complaints to a higher-level manager. Identifies and arranges for developmental and other training needs of employees. Finds ways to improve production or increase the quality of the work directed. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Recommends goals and objectives for the area and tracks accomplishments. Communicates and reinforces diversity and EEO policies and programs in all areas of responsibility, including selections, training,and transfers. Supports and participates in the labor management partnership process, and fosters a work environment where all employees are treated in a fair and equitable manner. The Operations supervisor reports to the Operations Manager. Performance is evaluated upon the effectiveness with which assigned program objectives are achieved. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications Candidates must show specialized experience. Specialized experience is defined as: 1) Must have held a FAA 2152 FV-J/FG-14 or above regional or headquarters position for at least 1 year (52 weeks); OR 2) Must have been facility rated or area certified for at least 1 year (52 weeks) at an Air Traffic Services (ATS) facility; (Note: an employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet the qualification requirements of the upgraded position, since he or she has been performing the higher-graded work; OR 3) Must have held a MSS position for at least 1 year (52 weeks) in an ATS facility. IN ADDITION to meeting the qualification requirements above, candidates MUST also be eligible to make application. Revision 1, "MSS Qualification Requirements for AT-2152 Terminal and En Route Positions" may be used to determine your eligibility to apply. For this particular position, applicants must currently hold or have held the position of CPC, TMC/TMS, MSS-1 or higher for at least 1 year (52 weeks) or a FAA 2152 FV-J/FG-14 or higher in a Headquarters or Region position for at least 1 year (52 weeks). Education Not applicable. Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. Career Enhancement/Career Progression: In accordance with HRPM EMP 1.29/1.29a (effective March 25, 2022), this position MAY be a Career Enhancement Assignment/Career Progression. The selectee(s) MAY be eligible for pay retention. Career Diversity is not enhanced when an employee is assigned to a staff or supervisory position in which they previously held on a permanent basis. CEP/CP selectees will be required to certify eligibility. Interviews: Some, all or none of the candidates may be interviewed. Supervisory/Managerial Training Requirements: For newly appointed Front Line Managers, mandatory corporate training may be required. This training must be completed within prescribed time frames. Supervisory/Managerial Probationary Period Requirement: A one-year supervisor/managerial probationary period may be required. Security Requirements: Moderate Risk (5): This position requires completion and favorable adjudication prior to appointment unless a waiver is obtained. Subject to a 5-year period reinvestigation. Medical Requirement: The selectee must pass and medical exam and/or maintain a medical clearance. This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA