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Employment Type: Permanent Staff (EHRA NF)

Vacancy ID: NF0009218

Salary Range: $62,000-70,000

Position Summary/Description:

Hybrid: This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.

The primary purpose of the Services Category Manager position is to provide strategic category management for all University Travel and Payment Services activities and other categories as assigned. It requires broad experience and strong skills to set the category strategy and manage the contracts supporting University travel programs. This entails handling the contract negotiations with travel agencies, airlines, hotels and catering suppliers to mitigate risks, manage costs and deliver operational efficiencies for the University. Handle day-to-day business accounts needs, manage University travel costs while maintaining University compliance. Become involved in the travel planning process with departments and schools to optimize costs and achieve favorable contractual outcomes. The position requires attention to detail, strong communication skills and timely execution of contracts. Demonstrate a broad knowledge of State procurement rules and regulations as well as Federal requirements essential for this position. Critical and innovative thinking must be demonstrated for continuous improvement in developing procurement strategies for new contracts that lead to greater cost efficiencies. This position will work independently with management oversight to achieve a high level of customer satisfaction with optimum results. Provide basic information to campus government regulations, required documents, local restaurants and entertainment, currency exchange and other considerations as part of customer awareness.

Education and Experience:

Prefer candidate with previous purchasing experience.

Have some familiarization of North Carolina State or other State Government rules and regulations.

Essential Skills:

Demonstrate broad knowledge of procurement of goods and services, primarily travel services and/or payment services with public procurement experience. Excellent oral and written communications skills.

Strong customer service acumen with attention to detail and follow-up.

Strong technical and analytic skills; with the ability to manage priorities in a fast-paced environment.

Demonstrate excellent organization and problem- solving skills with the ability to multi tasks upon demand. Ability to operate independently to achieve results, handle complex problems, and communicate effectively to various level of management.

Must be proficient in Microsoft Office Suite.

AA/EEO Statement:

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.